Engineering Technician

Job Title

Job Description

Provide customer service support and feedback for assigned customer organizations.

Receive work requests and determine whether applicable for a work order, service order, or other support.

Determine execution strategy of work order such as contract, or self-help.

Present the work order request at the Work Request Review Board Meeting and take action on the work order request as determined.

Process staffed work orders for approval and transmit execution package to DPW Engineering Division or other executing agency.

Maintain all required project/work order documentation.

Develop preliminary scope and cost estimates for assigned work orders.

Prepare basic sketches or designs to facilitate staffing reviews of work orders.

Conduct on-site surveys of installation facilities for investigative studies of the projects.

Identify both short and long-range work requirements considering the present and future mission of the facility.

Communicate with customers to capture actual requirements and to develop a sufficient and achievable project scope.

Coordinate and execute special projects and studies assigned by management, applying both analytical and practical knowledge of engineering and construction skills.

Develop and facilitate training for customers on work order submittal and execution.

Assist customers in inspection of their facilities for proper sustainment, operation and improvements for mission requirements.

Prepare written documents to present the findings or results of the project.