Compliance Auditing Coordinator

Position
:
Compliance Auditing Coordinator

Department
:
Compliance

Reports to
:
Director of Compliance

Location
: 7450 Campus Drive, Colorado Springs, CO 80920

Remote
: ☐ YES or ☒ NO

Exempt
: ☐
Non-exempt
: ☒

Compensation & Benefits
: $20.00 to $27.00 per hour

MSF is a national mortgage lender based in Colorado Springs. MSF strongly believes every client should be served with integrity, dignity, and respect. Without compromise, MSF is committed to providing loans that are in the best interest of our clients, not our bottom line. We will continue to educate the community by empowering our clients to make responsible and informed fiscal decisions that result in greater financial peace of mind.

The Compliance Auditing Coordinator is primarily responsible for ensuring the accuracy of all reportable mortgage loan data within the Loan Origination System (LOS) and the Loan Application Register (LAR) in strict accordance with HMDA guidelines. This role involves performing comprehensive quality control audits for loan servicing as well as internal audits for Federal and State compliance. Additionally, the Coordinator supports Compliance Management with State and Agency examinations, agency renewals, the resolution of consumer complaints, and various special projects as assigned.

• Perform independent testing of information contained in the Loan Application Register (LAR) data fields for accuracy in accordance with HMDA regulatory specifications.
• Update loans for HMDA reporting and perform independent testing of LAR fields as assigned.
• Review mortgage servicing documentation, including loan modifications, escrow analysis and payment histories to ensure accuracy and compliance with company policies and regulatory guidelines.
• Ensure that all mortgage loan files adhere to federal, state, and company-specific regulations and guidelines.
• Work with businesses partners to remediate any accuracy errors determined as a result of testing or auditing.
• Assist with the preparation for State and Federal examinations including the collection and review of materials from various business partners within the company.
• Assist in the processing of consumer complaints which are handled through the Compliance Department.
• Identify and report any potential compliance issues or deviations from established standards.
• Ensure that all potentially critical issues or any unresolved issues are elevated to Management promptly.
• Communicate effectively with business partners throughout the Company on any unresolved HMDA issues, loan servicing audit findings and consumer complaint responses.
• Demonstrate behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers, and vendors.
• Complete other duties or projects, as assigned accurately and in a timely fashion.
• Regular, reliable, and predictable onsite attendance is an essential function of this role.

• Advanced proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Preference given to candidates with experience in ACES auditing software and Encompass LOS.
• Proven ability to learn and adapt quickly to new proprietary information systems and digital auditing tools.
• Solid understanding of mortgage-related regulations, specifically HMDA, and the ability to interpret Federal and State compliance guidelines.
• Strong ability to analyze complex loan data, identify discrepancies, and suggest corrective actions.
• Keen eye for detail and a commitment to data integrity and accuracy.
• Ability to pivot seamlessly between different case assignments and priorities in a high-volume, deadline-driven environment.
• Capable of working effectively both as a collaborative team member and as a self-directed independent contributor.
• High-level written and verbal communication skills, including the ability to draft clear audit findings and maintain professional phone etiquette.
• Maintains a professional, courteous, and friendly demeanor; follows directions closely and represents the compliance department with a "business casual" professional appearance.
• Ability to handle sensitive matters, such as consumer complaints, with diplomacy and sound judgment.