Operations and Advisory Coordinator

• Provide end-to-end operational execution for the Operations and Advisory Specialist, Stewardship Advisors, and Chief Investment Officer's client accounts
• Serve as the firm's primary point of contact for custodial account servicing, trade execution, distributions, and account actions
• Liaise with Schwab operations and alternative-investment desks to resolve paperwork exceptions, held or pending transfers, account-title issues, and custodian or representative errors
• Execute buy and sell orders across equities, ETFs, and fixed income per advisor instruction
• Perform proportional liquidations, purchase and track Treasury bills and notes, and journal cash and shares between linked accounts
• Process recurring and one-off client distributions, Required Minimum Distributions, and Qualified Charitable Distributions, including tax withholding and charitable checks
• Verify money-movement requests by calling clients directly before releasing funds
• Open and title new custodial accounts, process re-registrations, set up ACH/wire linking, and coordinate Transfer of Assets / ACAT transfers
• Process beneficiary and TOD designation updates, draft Letters of Instruction, coordinate post-death documentation, and manage Docu Sign envelopes
• Prepare, verify, and track Alternative Investment Custody Letters of Authorization and subscription agreements
• Calculate, reconcile, and process quarterly advisory fees through custodial billing systems
• Serve as a direct client contact for account-servicing questions and provide status updates to advisors and the CIO
• Maintain Salesforce CRM records, documentation uploads, and task tracking
• Support ADV and regulatory correspondence and organize client documentation into structured recordkeeping folders
• Exercise independent judgment on routine account actions while confirming trade parameters and larger decisions with the directing advisor

• Associate or Bachelor's degree preferred in business, finance, or a related field
• One (1) to three (3) years of experience in operations or financial services support roles
• Working familiarity with custodial account-servicing processes and paperwork, such as Charles Schwab
• Experience with CRM systems;
  Salesforce strongly preferred
• Strong attention to detail and ability to manage multiple concurrent tasks and deadlines
• Proficiency with Microsoft Office, especially Excel
• Clear written and verbal communication skills
• Prior experience executing trades or processing distributions in a custodial or RIA environment preferred
• Prior exposure to Docu Sign envelope preparation and signature-tracking workflows preferred
• Prior exposure to alternative investment or subscription-document paperwork preferred
• Progress toward, or interest in obtaining, a Series 65 license or equivalent preferred
• Licensing and registration requirements:
  None required at this time

Demonstrates expertise in custodial account servicing, trade execution, and client account management, with strong proficiency in Salesforce CRM and Microsoft Excel. Capable of handling complex financial transactions and maintaining regulatory compliance while ensuring exceptional client communication.

• Custodial Account Servicing
• Trade Execution
• Salesforce CRM
• Microsoft Excel
• Alternative Investment Documentation

• Trade Execution
• Account Management
• Financial Transaction Processing
• Document Preparation
• Fee Reconciliation
• Client Distribution Processing
• ACH/Wire Linking
• Proportional Liquidations
• Tax Withholding
• Regulatory Correspondence

• Attention to Detail
• Clear Communication
• Time Management
• Independent Judgment
• Multitasking

• Series 65 License (Interest in Obtaining)

• Financial Services
• Custodial Accounts
• RIA Environment
• Alternative Investments
• Client Account Servicing

• Salesforce CRM
• Docu Sign
• Microsoft Office