Operations Representative , II, or III; Account Processing

ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes a difference.

ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position.

s: $18.50 - $26.43 per hour

• Central Operations Representative I - $18.50 - $22.50 per hour
• Central Operations Representative II - $18.50 - $24.50 per hour
• Central Operations Representative III - $19.20 - $26.43 per hour
• This position may be eligible to receive an additional $1.00 per hour is approved for the Spanish Communication Assistant Program
• The hiring pay range for this position is commensurate with the level of relevant experience and education.

• Minimum

4 Weeks of Paid Time Off (PTO)

• 11 Paid Holidays
• Medical, Dental, and Vision Insurance
• Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts
• Company provided Live, AD&D, and Disability Insurance with supplementation options
• Voluntary Accident, Critical Illness, and Hospital Indemnity Insurance
• 401(k) plan with discretionary company match and profit sharing
• Discretionary annual bonus and employee referral incentives
• Employee Assistance Program (EAP)
• Tuition Reimbursement Program
• Spanish Communication Assistant Program Incentive
• Employee Banking Products

• Primarily responsible for supporting Retail, Commercial, and Private Banking channels in their efforts to open and maintain deposit accounts with documentation that is thorough, accurate, and complete. Critical daily tasks in the department include, but are not limited to, reviewing all new account and customer documentation for adherence to regulatory and procedural guidelines.

• Assists with the creation of policies and procedures for all departmental tasks.
• Identifies opportunities to modify processes to meet Account processing goals, including becoming more efficient, decreasing errors and minimizing risk exposure.
• Completes the following daily/monthly/annual departmental tasks with their deadlines with a degree of accuracy and minimal assistance:
  Account Setup Error Review, Account Maintenance Review, New Account Review, Youth Account Conversions, W8 Annual Mailings, CIP Violation Closures and other tasks as assigned by management.
• Ensures regulatory and statutory compliance with the tasks listed above.
• Maintains professional and technical knowledge by attending educational workshops, viewing webinars and analyzing published materials related to the department's tasks.
• Works independently or with a team to complete departmental objectives.
• Adapts to shifting priorities and responsibilities (i.e. departmental daily tasks versus projects) within the department with ease.
• Utilizes strong communication skills, both written and orally, when communicating with others and making recommendations.
• Effective multi-tasker with excellent time management skills.
• Communicates effectively both written and verbally with internal and external customers, vendors and management.
• Processes daily tasks with a high degree of accuracy due to the nature of the departmental tasks.
• Possesses the ability to work independently or on a team with management oversight.
• Possesses a strong work ethic, critical thinking, and problem-solving s ills with attention to detail.
• Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position.
• Delivers quality of service as defined by department standards.
• Maintains confidentiality as defined by department standards.
• Supports the company's Mission, Vision, and Values.
• Other duties may be assigned.

• No experience required.
• High school diploma or general education degree (GED) required.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be…