Housing Specialist

Position: Housing Specialist I
Job Description Classification:
Housing Specialist I – Section 8/Housing Choice VoucherFLSA Status:
Non-Exempt Job Status:
Full-timeOBJECTIVE:

Manage the federally funded Section 8 and other rental assistance programs, for low to moderate income families. Assist the organization in recovering any monies owed from non-compliant landlords and program participants. Assist participants in maintaining program eligibility by reviewing/verifying applications, completing the certification process, and conducting research to ensure Colorado Springs Housing Authority (CSHA) is in compliance with Housing and Urban Development (HUD) policies and procedures.

SUPERVISION RECEIVED Receives directions from Colorado Springs Housing Authority’s higher-level management and supervisory staff.

ESSENTIAL FUNCTION STATEMENTEssential responsibilities and duties may include, but are not limited to the following:

Understand and adhere to Housing and Urban Development (HUD) & Colorado Springs Housing Authority (CSHA) processes, policies, and procedures to maintain compliance with pertinent federal, state, local laws, codes, and ordinances.

Effectively and efficiently manage a caseload of families participating in the Housing Choice Voucher Section 8 program and other rental assistance programs by thoroughly reviewing applicant’s documents for the initial application, recertification, and compliance research.

Coordinate activities in the Housing Choice Voucher Section 8 and other housing programs to explain program requirements, conduct applicant interviews, review/verify required documentation, determine eligibility, and calculate rent.

Accurately manage electronic records and enter all data into HAB/MRI/File Vision.

Serve as a liaison with landlords and tenants to schedule property inspections, meetings, and workshops as needed.

Effectively communicate verbally and in writing with participants, landlords, and community representatives.

Oversee the collection process to recover funds owed by non-compliance landlords and/or participants by creating repayment agreements.

Prepare a variety of reports as requested; assist in the preparation of legal documents; coordinate the executor of lease agreements and related documents.

Testify in court as an expert witness when needed.

Provide highly responsible and complex administrative support to higher-level management.

Perform related duties and responsibilities as needed/required.

QUALIFICATIONS Knowledge of:

Modern office procedures, methods and equipment including computers, scanners, fax machines and Microsoft Office Suite.

Principles and practices of accurate records management.

English usage, spelling, grammar, and punctuation.

Principles of business letter writing and basic report preparation

Basic principles and practices of landlord/tenant law.

Principles, practices, rules and regulations of housing choice voucher or public housing.

Principles and practices of public relations

Pertinent Federal, State, and local laws, codes, and regulations for housing assistant programs.

Ability to:

Learn operations, services, and activities of a comprehensive affordable housing program.

Learn eligibility requirements of a variety of affordable housing programs.

Learn Housing Quality Standards.

Perform a variety of program administration duties in support of comprehensive affordable housing program.

Learn to resolve tenant landlord issues.

Learn to interpret and apply housing program rules and regulations.

Determine housing program eligibility.

Learn to research, analyze, and evaluate new service delivery methods and techniques.

Maintain detailed program records.

Prepare clear and concise administrative and financial reports.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain…