Patient Care Coordinator

Elite Hearing of Colorado Springs is a patient-focused audiology and hearing care clinic dedicated to helping individuals reconnect with the sounds that matter most.

The practice offers advanced diagnostic testing and personalized hearing solutions in a welcoming, professional environment. Their team is committed to compassionate care, modern technology, and an exceptional patient experience.

Elite Hearing of Colorado Springs is seeking a highly organized, tech-savvy Patient Care Coordinator to play a central role in the practice’s day-to-day operations. This position serves as the operational anchor of the front office — ensuring patients feel welcome, appointments run smoothly, and administrative processes remain accurate and on track.

The ideal candidate is confident working independently while contributing to a positive, team-oriented environment. This individual will manage scheduling, patient communication, electronic documentation, and payment processing with efficiency and attention to detail.

• Greet patients, manage check-in/check-out, and provide a professional first impression
• Answer phones, respond to inquiries, and schedule appointments accurately
• Enter and maintain patient information within electronic systems with strong attention to detail
• Scan, organize, and manage electronic documentation and files
• Collect payments at the time of service and process transactions accurately
• Call patients for appointment confirmations and reminders
• Assist with hearing aid clean-and-checks and basic patient support.

• 1+ year of experience in a front office, administrative, or patient care role (healthcare preferred)
• Comfortable using electronic systems, Excel, and digital workflows
• Strong communication skills (phone and in-person)
• Detail-oriented with strong organizational skills
• Ability to work independently while supporting a team