Seasonal Front Office Host
Listed on 2026-03-07
-
Hospitality / Hotel / Catering
Hotel Front Desk, Hospitality & Tourism, Summer Seasonal, Customer Service Rep
Summary
Cheyenne Mountain Resort, Destination by Hyatt is seeking individuals with unmatched service. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Organization - Cheyenne Mountain ResortOur mission is to care for people so they can be their best!
Cheyenne Mountain Resort opened in 1985 and sits on 25 acres of land. The 4‑Star Full Service property is nestled in the lush greens of Southern Colorado Springs and offers impressive mountain views, along with exciting activities like golf, swimming, and tennis. These amenities give a unique experience you can only get at this resort.
Hourly Rate: $17.00
Position OverviewThis is a seasonal position. Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You’ll be the face of Hyatt as a Front Office Host.
JobFunctions & Responsibilities
- Bringing your unique personality to our team of dedicated Front Office Hosts
- Increasing guest satisfaction scores by creating connections with our guests
- Taking ownership in providing a memorable experience – from checking in through to checking out
- Taking care of internal as well as external phone calls
- Addressing guest complaints and requests in a timely manner
- Being pro‑active in working towards achieving our team and hotel goals
- A true desire to satisfy the needs of others
- Must be able to work in a fast‑paced environment
- Ability to work a flexible schedule during the week, including weekends and holidays from Memorial Day until Labor Day
- Previous front desk agent experience is a plus
Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion
Hyatt Benefits available with this position- Growth Opportunities
- Referral Bonus
- Recognition & Rewards
- Basic Life Insurance
- Sick Days
- Friends & Family Room Rates
- 401(k) (Match: 1‑3% = dollar/dollar, 4‑5% = $.50/dollar after 1 year)
- Employee Stock Purchase Plan (5% discount)
- Complimentary Parking
- Complimentary Meal During Each Shift
- Employee Assistance Program (EAP)
- Hyatt Property Restaurant/Coffee Shop Discount
This application window is anticipated to be open at a maximum of 30 days from March 3, 2026 – April 3, 2026, or until a candidate is selected. Applications will be reviewed in the order in which they are received. Please visit to apply.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Colorado Residents:
In any materials you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).