Senior ERP Systems Analyst

Senior ERP (Enterprise Resource Planning) Systems Analyst

In this position, you will develop, implement, and support integrated ERP systems of a high degree of complexity and scope. You will serve as the functional lead and subject matter expert (SME) supporting one or more modules within the People Soft Human Resources (HCM) application, ensuring the City's HR systems effectively support business needs, compliance requirements, and operational efficiency.

Job Type: Full-time

Work location: In office presence required. Teleworking opportunities may be available dependent on business needs.

This position is subject to budget required furloughs to be implemented in the 2026 calendar year, and any furloughs subsequently approved.

• Serve as the functional SME and advocate for the People Soft Human Resources application, supporting modules such as Core HR, Position Management, Benefits Administration, Payroll, Time and Labor, Base Benefits, Manager Self Service, Employee Self Service, and related HCM functionality.
• Partner with Human Resources/Payroll and other departmental stakeholders to identify opportunities for process improvement, system optimization, and improved integration across modules.
• Manage application security for HR Users, Employee Self Service, and Manager Self Service.
• Analyze, scope, re-engineer, and implement business requirements to enhance HR operations; guide design, configuration, and testing of system solutions.
• Execute functional or business tasks; coordinate involvement of other team members; maintain issue logs; elevate issues, risks, and initiatives to management as appropriate.
• Provide production support and ongoing end‑user training, including researching and resolving issues, coordinating with the technical development team, and reviewing documentation provided by Oracle for legal/regulatory updates, maintenance packs, and upgrades.
• Evaluate and manage the impact of system changes to ensure continuity between integrated modules such as HR, Payroll, and Benefits; verify readiness of updates prior to moving to production.
• Develop business cases and functional design documentation outlining proposed changes, rationale, and benefits; lead testing and implementation of approved system initiatives and enhancements.
• Lead People Soft HR projects through the full development lifecycle, including requirements definition, process design, configuration, testing, training, validation, and post‑implementation support.
• Act as the liaison between HR end‑users and the technical support team, ensuring business requirements are clearly communicated and technical solutions meet operational needs.
• Analyze and assess the functional needs of HR divisions and recommend, design, and implement improved business processes.
• Prepare reports and data analysis to support decision‑making, compliance, and workforce planning.
• Effectively communicate with City management, HR leadership, and end‑users to present information, respond to inquiries, and resolve issues.

• In‑depth functional knowledge of People Soft Human Resources (HCM) modules, including Position Management, Benefits Administration, Payroll, Time and Labor.
• Human Resources functional business processes, including employee data management, position control, compensation, benefits, and workforce reporting.
• Integration points between HCM modules and other enterprise systems.
• Current trends and leading practices in ERP system design, HR technology, and process automation.

• Create functional specifications, design documents, and end‑user training materials.
• Understand the relationships and data flow between People Soft HCM modules.
• Research and stay current on People Soft updates, new functionality, and proposed enhancements.
• Collaborate effectively with technical analysts, HR professionals, and leadership.
• Communicate clearly and concisely, both verbally and in writing.
• Work independently and manage multiple priorities in a fast‑paced environment.
• Utilize strong analytical, troubleshooting, and communication skills to resolve issues.

• A bachelor's degree from an accredited college or…