Digital Curriculum Coordinator

Business Area: Operations | Digital Curriculum

Are you equal parts organized, tech-savvy, and service-minded? Do you enjoy making digital experiences smooth, beautiful, and easy for users? As a Digital Curriculum Coordinator, you’ll play a key role in delivering high-quality digital learning experiences by supporting the day-to-day operations of our Learning Management System (LMS).

This role is ideal for someone who loves working behind the scenes to ensure content launches on time, platforms function flawlessly, and customers feel supported every step of the way. While the work is technical in nature, the heart of this role is people by providing best-in-class onboarding, training, and support to our users.

• Managing LMS content and releases
• Load, update, and release digital courses across multiple platforms on schedule
• Ensure content is accurately formatted, functional, and aligned with branding standards
• Testing, troubleshooting, and platform support
• QA test courses and pages to identify and resolve formatting or functionality issues
• Assist with minor platform maintenance and issue resolution
• Supporting users and customers
• Onboard and train new users on LMS tools and features
• Provide timely technical support and customer service, responding to requests within 24 hours
• Media and file management
• Upload, organize, and archive videos on platforms such as Vimeo and You Tube
• Assist with curriculum uploads for digital download and annual template setup
• Documentation and process improvement
• Create and maintain clear, up-to-date process documentation
• Communicate and escalate issues proactively to keep projects moving forward
• Collaboration and flexibility
• Coordinate with internal teams and external partners
• Support additional projects and initiatives as needed

• Bachelor’s degree in Instructional Design, Educational Technology, Project Management, Computer Science, or a related field preferred
• Associate degree and/or equivalent experience considered
• 1–3 years of experience supporting an LMS or digital content platform
• Experience in a customer-facing or operational support role
• Experience with HTML and CSS
• Experience editing or converting images and video
• Background or volunteer experience in Kid Min or Youth Ministry is a plus

• Highly organized with strong time-management skills
• Detail-oriented with a passion for accuracy and quality
• Comfortable juggling multiple projects and deadlines
• Strong written and interpersonal communication skills
• Proficient with project tracking and scheduling tools (Wrike, Smartsheet, Excel, etc.)
• Customer-service mindset with creative problem-solving skills
• Able to work independently and collaboratively in a fast-paced environment

You’ll be part of a mission-driven team that values collaboration, innovation, and service. Your work will directly support the delivery of meaningful digital curriculum and ensure a seamless experience for learners and leaders alike.

If you enjoy combining technology, organization, and customer support to make learning better—we’d love to hear from you.