Secret GNOSC​/Server Engineer

Job Description

Insight Global is seeking a Global Network Operations and Security Center (GNOSC) Mission Support Team (MST) Application / Server Engineer to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. This position is for the NIGHT SHIFT ONLY.

This is a contract to hire position, onsite full-time in Colorado Springs, CO. The salary range for this role is between $38-47/hr depending on years and level of experience, education, and certifications. This role requires an Active Secret Clearance. Typical benefits offered include flexible work schedules, educational reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.

• Support a 24/7 Global Network Operations Center (GNOSC), coordinating with the MDA GNOSC Event Team and Mission Support Team to execute server and application support for MDA events, exercises, and war games.
• Create, manage, and resolve Remedy Incident Tickets in coordination with customers to troubleshoot and restore network communications.
• Perform network, system, and cloud monitoring, environmental surveillance, incident management, and MDA cybersecurity operations.
• Execute service maintenance activities, including Change Management coordination during assigned night shifts.
• Lead IT incident management and escalation, ensuring timely resolution with clear communication of status, plans, and actions to executive leadership and Government customers.
• Administer Linux and Windows environments, including troubleshooting, break/fix support, server patching and remediation, and system audit log reviews.
• Provide operations and maintenance support for complex application systems across multiple software platforms within an Active Directory environment, including MS SQL Server 2016/2019 and IIS 10.
• Conduct battle rhythm application monitoring; troubleshoot and resolve application issues, software conflicts, and client-server or web application failures; install, configure, patch, and update Windows Server 2016/2019 applications.
• Install, configure, and support IIS and web applications; troubleshoot application technologies including RHEL, Apache, Tomcat, and others; apply DISA STIGs to web servers and websites.
• Manage COTS, GOTS, and custom-developed software applications.
• Coordinate with GNOSC Watch Officers, Event Team, and Mission Support Team personnel to ensure site, service, and application outages or degradations are properly escalated, managed, and communicated through resolution.
• Coordinate Mission Support schedules to ensure CIO assets are aligned with event requirements and integrated with operations personnel.
• Deliver post-event recommendations, including Lessons Learned and Hot Wash inputs.

• Active DoD Secret Security Clearance
• 2+ years of directly related experience
• Current DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification or higher. Have experience in metrics-based IT Operations and Maintenance
• Have experience with Remedy Ticketing System
• Have experience with Windows Server 2016/2019 and Linux
• Have experience with complex application systems, Power Shell, RHEL, IIS, Apache, Tomcat

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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