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On-Site IT Support Specialist — Tier 1 & Training Focus
Job in
Colorado Springs, El Paso County, Colorado, 80509, USA
Listed on 2026-07-14
Listing for:
Bethesda Group
Apprenticeship/Internship
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Elevation Senior Services is seeking an IT Support Specialist (tier
1) to be the first point of contact for IT issues across the organization. This on-site role manages the service desk queue, documents customer interactions, resolves issues within scope, and escalates to tier 2 analysts when needed.
The ideal candidate will provide excellent customer service, participate in training and software content delivery, and support HIPAA compliance within a healthcare IT environment.
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