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Service Desk Technician II: Fast, Client-Focused IT Support
Job in
Colorado Springs, El Paso County, Colorado, 80509, USA
Listed on 2026-08-03
Listing for:
Ntiva Branding
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Ntiva seeks a Service Desk Technician II in Colorado Springs to manage day-to-day support desk tickets and provide first-touch resolution to client requests. You will work to prevent escalations with fast, clear communication and maintain high-quality service for a fast‑paced client environment.
Responsibilities include ticket management, phone support during peak times, accurate record-keeping, and routine software upgrades.
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