IT Specialist Internship - NISSC - COS

Position Title: IT Specialist Internship

Location:
Downtown Amentum Building, Colorado Springs, CO

Relocation Assistance:
None available at this time

Remote/Telework: NO - Not available for this position

Clearance Type:
Secret or the ability to obtain

Shift: Day Shift

Travel Required:
Up to 10% of the time

Our NORAD Operations Group

Selected by the Air Force Life Cycle Management Center’s Strategic Warning and Surveillance Systems Division for Operations, Maintenance, and Sustainment (OM&S) of critical mission systems to support the North American Aerospace Defense Command (NORAD) Cheyenne Mountain Complex (NCMC) Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II).

Since 2020, through NISSC II, has provided:

• Operations, maintenance, and Sustainment of current and legacy systems for the surveillance and cataloging of manmade objects in space.
• Mitigation of orbital conflicts.
• Threat warnings and control from airborne, land-based, and space-based systems for threat activities.
• Operations and maintenance of classified communications.
• Software development and integration.

NISSC II supports the classified communications and processing for Command and Control (C2) capability and legacy space C2 systems located at:

• Cheyenne Mountain Space Force Station (CMSFS), Colorado
• Peterson Space Force Base (PSFB), Colorado
• Offutt Air Force Base, Nebraska
• Vandenberg Space Force Base, California
• Numerous sensor and forward operator sites around the world

Description of Duties:

The IT Specialist Internship supports North American Aerospace Defense Command (NORAD) Cheyenne Mountain Complex (NCMC) Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II). The candidate will:

• Assist with the installation, configuration, and maintenance of desktop computers, laptops, printers, and mobile devices.
• Provide first-level technical support to users experiencing hardware, software, and connectivity issues.
• Help troubleshoot and resolve basic technical problems under the guidance of senior IT staff.
• Assist with account creation, password resets, and user access requests.
• Support workstation deployments, equipment upgrades, and inventory management activities.
• Maintain accurate IT documentation, user guides, asset records, and service logs.
• Assist with software installations, updates, and patch management activities.
• Participate in routine system monitoring and report issues to senior administrators.
• Support network and infrastructure teams with basic configuration, testing, and troubleshooting tasks.
• Learn and follow organizational cybersecurity policies and best practices.
• Participate in team meetings, training opportunities, and special IT projects.
• Provide professional customer service while supporting end use

** DURATION OF THIS INTERNSHIP WILL BE SIX MONTHS FROM START DATE**

This position is expected to pay $45,000-$55,000 annually; depending on experience, education, and any certifications that are directly related to the position.

This position will be filled and work onsite at Downtown Amentum Building, Colorado Springs, CO

Basic Requirements:

• Must have or the ability to obtain an active Secret clearance
• Currently pursuing or recently completed an Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field.
• Basic understanding of computer hardware, operating systems, and networking concepts.
• Familiarity with Microsoft Windows operating systems and Microsoft Office applications.

Desired Requirements:

• Strong willingness to learn new technologies and technical processes.
• Good analytical, problem-solving, and organizational skills.
• Strong verbal and written communication skills.
• Ability to work effectively in a team environment.
• Ability to follow instructions, document work, and manage assigned tasks.