Voice Systems Technician - NISSC - CMSFS
Listed on 2026-08-11
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IT/Tech
Systems Engineer, IT Support, Cybersecurity, Network Administrator
Position Title:
Voice Systems Technician
Location:
Cheyenne Mountain Space Force Station, Colorado
Relocation Assistance:
None available at this time
Remote/Telework: NO - Not available for this position
Clearance Type:
Top Secret with SCI Eligibility
Shift: Shift work may be required
Travel Required:
Up to 10% of the time
Our NORAD Operations Group
Selected by the Air Force Life Cycle Management Center’s Strategic Warning and Surveillance Systems Division for Operations, Maintenance, and Sustainment (OM&S) of critical mission systems to support the North American Aerospace Defense Command (NORAD) Cheyenne Mountain Complex (NCMC) Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II).
Since 2020, through NISSC II, has provided:
- Operations, maintenance, and Sustainment of current and legacy systems for the surveillance and cataloging of manmade objects in space.
- Mitigation of orbital conflicts.
- Threat warnings and control from airborne, land-based, and space-based systems for threat activities.
- Operations and maintenance of classified communications.
- Software development and integration.
NISSC II supports the classified communications and processing for Command and Control (C2) capability and legacy space C2 systems located at:
- Cheyenne Mountain Space Force Station (CMSFS), Colorado
- Peterson Space Force Base (PSFB), Colorado
- Offutt Air Force Base, Nebraska
- Vandenberg Space Force Base, California
- Numerous sensor and forward operator sites around the world
The Voice Systems Technician supports North American Aerospace Defense Command (NORAD) Cheyenne Mountain Complex (NCMC) Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II). The candidate will:
- Participate in design/deploy enterprise solution architecture, coordinate installations and migrations.
- Troubleshoot LAN and WAN hardware systems and respond to customer inquiries.
- Meet with IT managers to determine the contract/Government VoIP network needs.
- Analyze existing VoIP networks/computer systems.
- Develop architecture for voice/data (future) services.
- Install/incorporate network hardware including IP/PABX communication servers.
- Design/implement communications unified capabilities.
- Troubleshoot VoIP network issues.
- Analyze/upgrade network security systems and protocols.
- Add network users and manage contract/Government permissions/accesses.
- Optimize installations for future expansion.
- Train staff on network/system protocols.
- Install, remove, maintain, modify, troubleshoot, and repair non-secure voice and/or non-voice communications systems including intercom and public address systems, alarm systems, and electronic and electromechanical telephone key systems/PABXs; terminal and communications equipment, including line drivers.
- Run cables, key cables, or house wire to all telephone sets, terminal connectors, lugs, pins, or screws, associated with key telephone equipment and/or terminating equipment for non-voice circuits. Configure, optimize, fine-tune, and monitor system operating software/hardware.
- Perform all functions to support Land Mobile Radio program on site
This position is expected to pay $80,000-$95,000 annually; depending on experience, education, and any certifications that are directly related to the position.
This position will be filled and work onsite at Cheyenne Mountain Space Force Station, Colorado
Basic Requirements- Current DoD IAT Level II or higher (CompTIA Security+ ce).
- Active Top Secret Clearance with SCI eligibility.
- 1.5 years of directly related experience.
- 3 years or more of general work history.
- Must have a high school diploma or GED.
- Previous experience working as a VSS/VoIP Systems Analyst/Technician.
- Familiarity in providing support to monitor, install, and perform maintenance on VSS/VoIP, hardware/software, networks, and equipment (i.e., servers, voice mail, etc.) applicable to VSS/VoIP.
- Ability to work shifts in support of 24x7 operations when required.
- Familiarity in VSS/VoIP systems/IP Protocols (i.e., LAN and WAN systems).
- Familiarity in performing Cyber Security/Hardening tasks.
- Familiarity with Land Mobile Radio configuration/deployment/sustainment.
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