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Secret-Cleared Help Desk Specialist II

Job in Colorado Springs, El Paso County, Colorado, 80509, USA
Listing for: Patriot, LLC
Full Time position
Listed on 2026-09-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Patriot, LLC is seeking an Help Desk Specialist IIl to join our mission-critical team in Colorado Springs. The role requires active Secret clearance and US citizenship.

The position supports 24x7x365 operations with on-call recall requirements, providing first‑line technical assistance and coordination for customer incidents. The candidate will troubleshoot, manage user accounts, document resolutions, and escalate as needed while maintaining SLAs and accurate incident logs.

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