Systems Administrator IRES - SSFB

Position Title:
Systems Administrator
Location: Schriever Space Force Base, Colorado Springs, CO Relocation Assistance: None available at this time Remote/Telework: NO - Not available for this position Clearance Type: DoW Secret Shift: Day shift Travel Required: Up to 10% of the time Description of Duties:

The Systems Administrator supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will:

• Provide technical support to customers including basic inquiries, basic troubleshooting, break/fix needs, and touch maintenance at Tier 1 through remote administrative tools or verbal guidance.
• Create and execute break/fix tickets for Tier 2 and Tier 3 needs.
• Support the testing and installation of system patches.
• Support hardware disposition needs on assets like sanitization facilitation, excessing old or no longer needed assets, or CD and hard drive destruction when necessary.
• Be accountable for maintaining accurate inventory and stock planning.
• Be accountable for the maintenance and management of the queue of incident requests (IRs).
• Be adaptable to new technologies, new situations, and short deadlines.
• Support and respond to customer requirements identified by executing daily walks and check-ins
• Can lift a minimum of 35 lbs, as well as being able to, for extended periods, be sitting, walking, standing, or crawling under desks.

• Be available to support a variety of tasks/roles, including but not limited to: IT Help Desk functions, coordinating break/fix and customer needs through various channels.
• Be adaptable to new technologies, new situations, and short deadlines.
• Be able to work unsupervised and have a strong commitment to a team environment.
• Be dependable and punctual.
• Be able to communicate effectively with the various teams and/or customers on efforts as necessary.
• Be able to work as part of a team in a fast-paced and dynamic environment.
• Be capable of cross-team collaboration and cooperation on a variety of efforts and functions.
• Show ownership of given duties.
• Be self-motivated.

Primary duty hours fall within the hours of , Monday through Friday.
Shift work may be necessary and may require occasional overtime or off shift including weekend work depending on task or event support needs.

• Must have 2, or more, years of general (full-time) work experience
  • May be reduced with completion of advanced education
• Must have 1, or more, months of directly related experience
• Must have a DoW 8570 IAT Level II Certification such as CompTIA Security+ CE or higher
• Must have working experience with Microsoft Windows 11 Operating Systems
• Must have an active DoW Secret Security Clearance
• Must be able to obtain an active DoW Top Secret Security Clearance

• Have a CompTIA A+ Certification
• Have a CompTIA Network+ Certification
• Have an active DoD Top Secret Security Clearance
• Have experience with audio-visual systems
• Have experience with Virtual Desktop Environment Support
• Have experience with Active Directory
• Have an understanding of Group Policies, DHCP, and DNS
• Have experience working within the IRES and/or CLAW Organization

This position will be posted for a minimum of 3 days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.

$69,500 - $94,500

The compensation range or hourly rate listed for this position is provided as a good‑faith estimate of what the company intends to…