Customer Service

Our client in Colorado Springs is seeking a Customer Service/Administrative Assistant to join their team! This person will be responsible for prompt delivery of various on‑site work assignments, providing customer service and ultimately, customer satisfaction.

• Pay rate: $22 per hour
• 40 hours a week

• Promptly informs supervisor of potential problems or customer concerns.
• Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal communication.
• Strong focus on providing good customer service and contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
• Responsibilities may include Mail/Courier Services, Shipping/Receiving, Inventory Services, Warehouse.
• Attends cross‑functional trainings to ensure ability to provide coverage when short‑staffed.
• Site responsibility and location of coverage may change based on client and/or division needs.

• Responsible for prompt and accurate receiving, sorting, delivery, pickup, and processing of all courier items, interoffice mail, newspapers, magazines and all classes of United States Postal Services mail.
• Tracks courier and accountable items (Fed Ex, UPS, Certified Mail, etc.).
• Researches and routes unidentified and generic mail.
• Receives, logs, delivers and tracks messenger items.
• Responds to customer requests and performs routine upkeep of equipment.
• Records and tracks customer inquiries and fulfillment of requests.

• Responsible for the accuracy and control of the shipping and dock operations.
• Regularly lifting heavy objects (30+ lbs) is required.
• Retrieves merchandise from stock or freight carrier.
• Verifies incoming shipments corresponding to packing lists.
• Completes required receiving documentation in order to maintain accurate department records.
• Packs, weighs, and labels parcels in a manner which minimizes the occurrence of transport damage.
• Responds to inquiries from internal personnel and customers and provides shipping status information.

• HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
• Basic computer skills/technical knowledge.
• Ability to multitask and prioritize in order to meet deadlines.
• Good customer service and communication skills.
• Ability to work with minimal supervision.
• Ability to work OT as needed.
• Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
• Ability to lift up to 30 lbs.
• Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.

If you meet the required qualifications and are interested in this role, please apply today.

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long‑term relationships based on trust, respect, and the consistent delivery of excellent results.

For more information and additional opportunities, visit:  and connect with us on Facebook and Linked In.

Opportunity Awaits.

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