Operations Manager

Overview

Unleash Your Potential at Hampton Inn & Suites Colorado Springs

Join a Team Like No Other. Step into the dynamic role responsible for orchestrating the flawless operations at our prestigious hotel in beautiful Colorado Springs. From curating delightful dining experiences to ensuring impeccable housekeeping standards, you'll be at the helm of guest satisfaction.

• Lead with finesse, fostering seamless collaboration among all departments.
• Manage valuable assets like vending machines, the Convenience Store, and more, with precision.
• Craft strategic partnerships with key stakeholders to optimize suite inventory.
• Oversee cutting-edge technology systems for reservations and property management.
• Implement stringent controls for security and maintenance protocols.
• Champion budgetary efficiency and staffing optimization in sync with occupancy demands.
• Exemplify excellence in payroll management and performance evaluations.
• Maintain an exquisite ambiance in public areas and elevate guest experiences.
• Deliver comprehensive training to elevate the Front Office team's prowess.
• Embrace the role of Manager on Duty, embodying leadership in the absence of the General Manager.

• Masterful in communication, problem-solving, and interpersonal finesse.
• Possess a knack for time management and adaptability in a fast-paced environment.
• Showcase prowess in reporting, accounting, and guest relations.

Earned a BS or BA in Hotel Administration or Management, showcasing your dedication to the craft. Backed by a track record of front office expertise, ideally with PEP proficiency, and at least two years of impactful team leadership.

Physical Stamina — In the pulse of operations, you ll exhibit agility, with the ability to shift seamlessly between tasks. Visionary acumen required, with an eye for detail even in front of a computer screen.