Senior Maintenance Manager, W5
Listed on 2026-02-16
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Management
General Management, Operations Manager
Final date to receive applications:
Feb 13, 2026
Amazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices.
We are seeking a dynamic, organized self-starter to be the Sr. Maintenance Manager (Sr. MM) and lead our site-based maintenance team. The team is comprised of a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities are to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast‑paced, dynamic work environment.
- Provide leadership, mentor and manage site‑based Maintenance Managers and Area Maintenance Manager in Amazon’s North American Fulfillment Network.
- Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.
- Develop and implement Reliability plans that support increasing the Uptime of the facility.
- Drive maintenance Best Practices:
Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyse key performance indicators to improve processes and improve Amazon customers experience. - Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques.
- Provide oversight for budget development and execution, and capital planning.
- Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale.
- Provide monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network.
- Leverage the entire maintenance team for the benefit of the North American network.
- Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.
- Provide Fulfillment Center General Managers with visibility over the Conduct of Maintenance in their fulfillment centers.
- Recruit, interview, and hire bar‑raising talent in the Maintenance Managers and Maintenance Area Manager roles.
- Help create a world‑class Maintenance organization.
- Be willing and able to relocate for the needs of Amazon.
- 10+ years of managing large complex facilities organizations experience.
- 7+ years of senior management and leadership responsibilities experience.
- Bachelor’s degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field, or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience.
- Experience managing change in a multiple site environment and across multiple direct reports.
- 7+ years of employee and performance management experience.
- Previous corporate and/or regional Maintenance roles leading 80 or more employees including salaried employees.
- Experience collaborating and influencing multiple teams across multiple organizations.
- Experience in a dynamic environment with a high degree of customer service.
- Experience and strong technical background in relevant fields of automated or non‑automated material handling equipment.
- Experience working with major MHE integrators.
- Exposure to Lean Concepts, TOC, layout design, cost/benefit analysis, labour productivity analysis (time studies, standardised work), safety/ergonomic/human factors.
- Strong working knowledge of MS Excel, AutoCAD, MS Project, and SQL.
- MBA or other Master’s degree and/or Six Sigma Black Belt Certification a plus.
- Professional Engineering registration a plus.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best…
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