Patient Access Coordinator - Colorado Springs

About the Position

Pure Infusion is a leading healthcare infusion services company providing high‑quality, patient‑centered infusion therapy across multiple clinic locations. We are currently seeking an exceptional Patient Access Coordinator (PAC) to call, schedule, and welcome patients into our clinics for their biologic infusions. The position is full‑time, Monday through Friday, 8 a.m. to 5 p.m., with most weekends and holidays off.

• Call and schedule patients for their infusion appointments.
• Welcome patients into the clinic and provide a concierge‑level experience.
• Coordinate care, orders, and documentation with referring practices and the local Market Executive to ensure smooth patient flow.
• Collaborate with nurses and other team members virtually to guarantee every detail of the patient’s visit is smooth.

• Demonstrates honesty, integrity, and excellent communication skills with patients, colleagues, and referring practices.
• Exhibits strong customer‑service skills in both phone and in‑person settings (medical environment experience preferred).
• Is tech‑savvy and comfortable with various software applications.
• Can thrive in a fast‑paced environment and handle multiple roles.
• Collaborates seamlessly with nurses and other team members virtually.

• High school diploma or equivalent.
• Proficiency in CRM and EMR software systems.
• BLS certification within 30 days of hire.
• Eligibility to meet U.S. employment requirements.

• 401(k) matching.
• Health, vision, and dental insurance.
• More than 20 days of paid time off annually.

• People‑obsessed.
• Relentlessly improving.
• Innovators.
• Grateful.

Pay range: 20 – 26 USD per hour (Pure Infusion of North Colorado Springs).