Quality Assurance Supervisor

Job Details:
Level: Experienced

Job Location:

Colorado - Colorado Springs, CO 80905
Position Type:
Full Time
Education Level: 4 Year Degree
Salary Range: $60,000.00 - $70,000.00

Travel Percentage :
None

Job Shift: Standard
- Mon-Fri, 8am-5pm

As we approach our centennial milestone, New Generation Wellness is celebrating more than 100 years of commitment to health, quality, and innovation. Our longevity reflects a stable, science‑driven organization where Quality plays a critical role in protecting consumers and enabling responsible growth.

At NGW, Quality Assurance is empowered, respected, and embedded in decision‑making. This role offers hands‑on leadership, strong cross‑functional partnership, and a clear path into senior Quality leadership.

The Quality Assurance Supervisor provides daily leadership and oversight of Quality Assurance activities supporting manufacturing, packaging, and quarantine operations in a cGMP‑regulated environment. This role ensures compliance with FDA regulations, internal SOPs, and quality‑system requirements while fostering a proactive, collaborative quality culture.

Reporting to the Quality Manager, the QA Supervisor leads and mentors QA staff, supports audit readiness, drives documentation accuracy, and partners closely with Operations and Product Development to ensure product quality and regulatory compliance. This is an ideal opportunity for a hands‑on QA professional ready to expand their leadership impact while maintaining direct involvement in quality systems and floor‑level execution.

• Supervise day‑to‑day QA activities across manufacturing, packaging, and quarantine operations
• Lead, train, and mentor QA Technicians, providing coaching, performance feedback, and scheduling support
• Serve as a visible quality presence on the production floor
• Exercise authority—with organizational support—to stop production or withhold product release when quality or compliance risks are identified

• Support equipment qualifications (IQ/OQ) and cleaning validation activities
• Partner with Supplier Quality to support raw‑material and vendor qualification processes
• Review batch records and oversee documentation accuracy and completeness
• Coordinate deviation investigations, nonconformance documentation, and CAPA activities
• Support root‑cause analysis and track CAPA effectiveness
• Manage change‑control documentation to ensure traceability and regulatory alignment
• Track and trend quality metrics and report findings to Quality leadership

• Coordinate QA‑related training programs in collaboration with HR and department leaders
• Ensure training records are current and aligned with role‑specific competencies
• Act as a technical resource and mentor for QA Technicians

• Participate in internal and external audits, serving as a subject‑matter expert
• Support preparation for FDA and customer inspections
• Monitor and follow up on corrective actions resulting from audit findings

• Partner with Manufacturing, Product Development, and Supply Chain to support compliant, efficient operations
• Participate in quality review boards and continuous improvement initiatives
• Identify opportunities to improve documentation flow, approval timelines, and QA processes
• Support enhancements to electronic Quality Management Systems (QMS)

• Accuracy and timeliness of batch record and document reviews
• Deviation and CAPA closure effectiveness
• Audit readiness and inspection outcomes
• Training completion and team development progress
• Contributions to quality culture and process improvement initiatives

• Bachelor’s degree in a scientific or technical discipline (Biology, Chemistry, Food Science, or similar) preferred
• Equivalent regulated‑industry experience considered

• 4–6 years of Quality Assurance experience in a regulated manufacturing environment (dietary supplements, nutraceuticals, pharmaceuticals, food, or similar FDA‑regulated industry)
• 1–2 years of experience in a lead or…