Quality Assurance Analyst II

The Mission Starts Here

The Inc Lab  engineers and delivers intelligent digital applications and platforms that revolutionize how our customers and mission-critical teams achieve success.

We are where innovation meets purpose; and where your career can meet purpose as well. We are looking for a Quality Assurance Analyst who will contribute to test case design, test execution, and defect management while collaborating closely with developers, product managers, and delivery teams to ensure quality throughout the delivery lifecycle. We encourage you to apply and take the first step in joining our dynamic and impactful company.

As a Quality Assurance Analyst, II you will be a fully capable quality assurance professional who independently plans and executes testing for assigned features or components. This role contributes to test case design, test execution, and defect management while collaborating closely with developers, product managers, and delivery teams to ensure quality throughout the delivery lifecycle. QA Analyst II team members are expected to operate with minimal supervision, apply sound testing judgment, and continue developing deeper technical and automation skills.

• Independently design, execute, and maintain test cases for assigned features or components.
• Perform functional, regression, exploratory, and basic performance testing.
• Analyze requirements and acceptance criteria to identify test coverage gaps and edge cases.
• Validate fixes and confirm readiness for feature or release progression.

• Log defects with clear reproduction steps, evidence, and impact assessment.
• Collaborate with developers to triage, clarify, and resolve defects efficiently.
• Track defects through resolution and verify fixes during regression cycles.
• Communicate quality risks, testing status, and findings to the delivery team.

• Maintain and update test documentation, including test cases and regression suites.
• Support test environment setup, configuration, and test data preparation.
• Ensure test artifacts remain accurate and aligned with evolving functionality.

• Participate actively in Agile ceremonies, including stand-ups, planning, and retrospectives.
• Work closely with developers and product managers to improve testability and quality outcomes.
• Support internal or customer-facing test events as needed.

• Follow established QA processes and standards consistently.
• Contribute suggestions for improving test efficiency, coverage, or tooling.
• Begin contributing to automated or semi-automated testing under guidance.

• Bachelor’s degree or equivalent practical experience.
• 2–4 years of experience in software quality assurance.
• Proficiency using Jira for defect tracking and test workflows.
• Ability to independently design and execute test cases.
• Understanding of frontend and backend testing concepts.
• Strong attention to detail, analytical thinking, and communication skills.

• Active Secret Security Clearance.
• Experience with test management tools (e.g., Test Rail, Zephyr, QMetry, Test Mo).
• Exposure to test automation frameworks (e.g., Selenium, Cypress, Playwright).
• Familiarity with API testing, basic SQL queries, or CI/CD pipelines.
• Experience working in Agile or Scrum-based teams.

• Applicants must be a U.S. Citizen and willing and eligible to obtain a U.S. Security Clearance at the Secret or Top-Secret level. Existing clearance is preferred.

At The Inc Lab  we recognize that innovation thrives when employees are provided with ample support and resources. Our benefits packages reflect that:

• Hybrid and flexible work schedules
• Professional development programs
• Training and certification reimbursement
• Extended and floating holiday schedule
• Paid time off and Paid volunteer time
• Health and Wellness Benefits include options for Medical, Dental, and Vision insurance along with access to Wellness, Mental Health, and Employee Assistance Programs.
• 100% Company Paid…