Inventory Specialist

Job Description

• Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy.
• Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns.
• Champions On‑Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in‑store inventory processes.
• Validates and ensures accuracy of planograms.
• Reviews and coordinates the proper use of reports and system applications, which affect the accuracy of front end and pharmacy on‑hand balances and pricing.
• Executes and maintains front end and pharmacy asset protection techniques and files claims for warehouse and vendor overages, shortages, order errors or damaged goods, including prescription drugs.
• In designated stores, as required opens and closes the store in the absence of store management, including required systems start‑ups, cash handling, cashier responsibilities, and ensuring the floor and stock room are ready for the business day.

• Engages customers by greeting them and offering assistance with products and services. When serving as the leader on duty, resolves customer issues and answers questions.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits such as greeting, eye contact, courtesy, and Walgreens service traits.

• Executes and coaches team members on warehouse and vendor inventory management processes including creating, reviewing, and receiving orders.
• Scans in all deliveries while the vendor is still in store, focusing on One Box receiving and taking appropriate action if the product is physically delivered.
• Under the supervision of the pharmacist‑in‑charge, verifies all pharmacy shipments are posted and completes or verifies postings of pharmacy warehouse orders, ABC prescription and OTC orders, secondary vendor orders, flu and dropship orders, performing any required tote audits and accurately reporting shortages or damaged product.
• Completes On‑Shelf Availability end‑to‑end process, including warehouse and direct store delivery for planogrammed departments, executing disposals, call‑ins, vendor returns before expiration, and scanning returns on all subscribed and vendor/DSD departments as well as pharmacy scan‑outs.
• Under the supervision of the pharmacist‑in‑charge, completes pharmacy inventory activities including recalls, vendor returns, non‑controlled and damaged salvage returns, excess inventory returns or interstore transfers, and verifies posting of all pharmacy/prescription claims.
• Completes execution of all pricing activities including price changes, markdowns, and markdown deletes; responsible for basic department pricing and any regulatory pricing tasks.
• Supports front end and pharmacy ordering by ordering expense items, monitoring manual orders to identify excess orders, and maintaining consigned inventory as required.
• Ensures pull & quarantine item on‑hands are updated and placed in the designated holding area.
• Maintains accurate inventory counts across all departments, stockroom, and overstock locations.
• Under the supervision of the pharmacist‑in‑charge, maintains accurate pharmacy inventory counts and completes pharmacy smart counts.
• Ensures the store complies with state and local laws regarding regulated products such as alcoholic beverages and tobacco.
• Assists in maintaining inventory records, including receiving and posting of all products, and organizes files and retains invoices, receipts, and return authorizations.
• Prepares for physical inventory and supports physical inventory day activities,…