Appointment Coordinator | Customer Experience Specialist

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Colorado Springs, Colorado Springs, CO, US

10 days ago Requisition

Salary Range: $38,000.00 To $50,000.00 Annually

Appointment Coordinator | Customer Experience Specialist

Sales Support | Customer Service | Process Oriented Follow-Up

$38,000-$50,000 annually | Hourly + Commission | Career Growth

Do you enjoy talking with people? Are you naturally organized, outgoing, and motivated?

You don't need automotive experience to succeed here—we're looking for the right personality.

At Faricy Automotive
, we believe great customer experiences start with great people. We're searching for someone who enjoys helping others, thrives in a fast-paced environment, and wants to build a long-term career with a company that invests in its employees.

Whether you've worked in retail, restaurants, hospitality, banking, customer service, leasing, or call centers, your experience could make you a perfect fit. Automotive experience a plus but not required.

You'll be one of the first people customers interact with when they're shopping for a vehicle.

• Connect with customers by phone, text, email, and online chat
• Answer questions and provide helpful information
• Schedule appointments with our sales team
• Follow-up with customers who have shown interest
• Build relationships and create an outstanding first impression
• Work closely with our sales managers and sales consultants
• Keep customer information organized using our CRM systems

Every conversation is an opportunity to help someone have a better car-buying experience.

• Friendly and outgoing
• Confident talking on the phone
• Organized and dependable
• Positive with a great attitude
• Comfortable using computers and technology
• Self-motivated and goal-oriented
• A strong communicator who enjoys helping people

If you genuinely enjoy meeting new people and creating great customer experiences, we'd love to meet you.

• Retail
• Restaurant or Hospitality
• Banking
• Customer Service
• Reception
• Leasing
• Fitness Sales
• Call Center
• Office Administration

• Competitive hourly + commission-based pay plans (based on experience)
• Monthly performance bonuses
• Paid training
• 401(k) with employer match
• Paid Time Off
• Holiday Pay

Many of our team members have grown into leadership, sales, finance, and management positions.