Security Control Center Operator

Summary

Monitor. Respond. Protect the Mission.

Are you ready to play a critical role in supporting national defense and security operations? Join our team as a Security Control Center Operator and become the central point of coordination for security activities supporting the Missile Defense Agency (MDA). In this fast-paced role, you'll help safeguard personnel, facilities, resources, and missions while supporting security operations across the United States and around the world.

Responsibilities

What You'll Do

As a Security Control Center Operator, you will serve as the eyes and ears of security operations by:

• Monitoring security systems, alarms, cameras, and communications networks.
• Receiving, evaluating, and reporting security incidents, emergencies, and potential violations.
• Dispatching and coordinating appropriate responses to alarms and incidents.
• Maintaining continuous situational awareness of security activities affecting MDA facilities and personnel.
• Documenting events and preparing accurate, detailed reports.
• Communicating with security personnel, emergency responders, government representatives, and facility occupants.
• Supporting access control, emergency management, and security operations functions.
• Ensuring incidents are promptly reported to the appropriate authorities while following established procedures and protocols.

• Minimum High School Diploma or GED
• Be at least 18 years of age
• Minimum six (6) months experience in alarm monitoring or (1) year in access control/security
• Able to obtain and maintain a Secret Clearance
• Certified in Cardiopulmonary Resuscitation (CPR) and automated External Defibrillators (AED) (100%), and trained in Red Cross First Aid
• Speak, read, write, and understand the English language, apply written rules, detailed orders, instructions, and training material)