Eligibility Associate & Specialist

Are you passionate about helping others in our community? Do you have a keen eye for detail and a strong sense of responsibility? Are you able to adapt and pivot to changing business needs? Do you like working in a dynamic team? Do you like change and are able to multitask from one task to another? If so, we have the perfect opportunity for you!

In this position, you will be responsible for working with individuals and families to assess eligibility needs and provide resources to amplify their success. Your efforts will have a significant impact on the families we serve. Don’t wait – Apply Today!

These teams are responsible for managing initial and continued eligibility of the child‑care assistance program that supports families with child‑care subsidies to help offset the cost of care.

These teams are responsible for managing initial and continued eligibility of economic assistance programs that support families, ensuring access to food and medical assistance benefits. Both at the main and satellite offices.

These teams are responsible for managing initial and continued eligibility of economic assistance programs that support families, ensuring access to food, medical, and financial assistance benefits.

These teams are responsible for managing initial and continued eligibility of economic assistance programs that support elderly and disabled residents, ensuring access to food, medical, financial, and long‑term care services and supports.

Salary Range: $40,550.00 – $58,940.00 Annually

Hiring Range: $41,800.00 – $46,800.00 Annually

Anticipated Hiring Rate: $44,792.80 Annually

Salary Range: $44,910.00 – $65,130.00 Annually

Hiring Range: $46,800.00 – $50,800.00 Annually

Anticipated Hiring Rate: $48,848.80 Annually

This position has an anticipated work schedule of Monday – Friday, 8:00am – 5:00pm;
Hybrid schedule may be available upon successful completion of the initial evaluation period; subject to change.

Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications.

Determines initial and/or ongoing eligibility for a variety of benefit programs including but not limited to Health First Colorado [formerly Medicaid], Colorado Child Care Assistance, Supplemental Nutritional Assistance Program [formerly Food Stamps], Colorado Works, Adult Financial and Long Term Care. This position is part of the Benefits & Eligibility Specialist career progression series, which includes Associate Benefit Eligibility Specialist and Benefit Eligibility Specialist.

An employee is eligible to advance to the next position within the series when the employee has met the criteria for advancement as notated within the job description and has received a recommendation from the Hiring Authority. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in‑person presence as an essential job function.

• Interviews applicants/clients and assists them in understanding and completing all required eligibility paperwork.
• Verifies program and services eligibility factors by retrieving or confirming information from a variety of sources.
• Performs eligibility computations based upon client‑provided and collateral information; determines applicability of work registration requirements.
• Conducts client customer service reviews.
• Reviews cases for accuracy and completeness.
• Investigates and computes possible issuance errors; creates reports concerning circumstances, establishes claims and restores lost benefits.
• Responds to client requests for appeals or administrative hearings, composes rebuttal letters and attends hearings.
• Provides clients with information and referrals to community support services, child care assistance and other available resources to help facilitate a comprehensive solution to the client's circumstances.
• Answers the Customer Service Line (CSL) and/or consumer inquiries to…