Bilingual Immigration Program Coordinator; English​/Spanish

Position: Bilingual Immigration Program Coordinator (English/Spanish)
Make a meaningful impact serving immigrant families in our community. Join Catholic Charities of Central Colorado Family Immigration Services (FIS), a U.S. Department of Justice (DOJ) Recognized Agency
, and help expand access to trusted, low-cost immigration legal services
.

This onsite, part-time role (25 hours/week, $20-$25/hour) blends program coordination, partnership development, and immigration case management support
. You'll coordinate volunteers and legal clinics
, strengthen community partnerships
, support client case preparation and documentation
, and track program data to make a meaningful difference.

We're seeking a highly organized, detail-oriented, bilingual (English/Spanish) professional who thrives in a collaborative nonprofit environment and is committed to serving the immigrant community with dignity and respect.

Position Details & Benefits

• Part-time, Monday-Friday, 25 hours/week $20-$25/hour 2-year funded position (2-years from date of hire)
• 15 paid holidays (including your birthday!) +
  Paid Discretionary Time Off
• Public Service Loan Forgiveness (PSLF) eligible
• Retirement (TDA) options

If you are bilingual, compassionate, organized, and ready to make a difference, we encourage you to apply to join our mission-driven team.

Requirements


Minimum requirements to be eligible for the role.

• Bachelor's degree in a relevant field and one year of relevant full-time experience. OR, Associate's degree in a relevant field and three years of relevant full-time experience.
  • Relevant experience may include but is not limited to program coordination; development and management of organizational systems and workflows; coordinating external partnerships coalitions, or referral networks; working in a legal office; working with grants or analyzing program data; or serving the immigrant and refugee community
• Fully bilingual in English and Spanish (oral and written).
• Proficiency with Microsoft Word and Excel and ability to become proficient with other Microsoft programs, Adobe, and databases.

Essential Duties


Key tasks and responsibilities to be performed in the role


In partnership with the FIS Director and other staff, coordinate and manage outside partnerships and programs, which may include:

• Serving as a liaison between the organization, partner agencies, volunteers, and clients to ensure coordinated, high-quality services
• Coordinating activities and schedules of attorney and non-attorney volunteers
• Developing and participating in partnerships with other non-profit organizations and/or private attorneys to provide legal services to certain individuals from our service area
• Developing and participating in relationships and partnerships with parishes and parishioners of the Diocese of Colorado Springs to support the immigrant community
• Developing and participating in relationships and partnerships with other organizations and individuals to support the immigrant community
• Coordinating community presentations for immigrants or for the broader community
• Coordinating occasional legal clinics and other services to the community
• Coordinating client referrals to other attorneys and programs
• Utilizing available agency data to track FIS strategic plan progress, gather data for grant applications and reports, and otherwise support FIS operations
• Providing friendly, welcoming, and professional customer service to FIS volunteers, partners, and others involved in or benefiting from these partnerships and programs
• Providing leadership in recommending improvements and adjusting processes in response to changing needs and realities

With appropriate training and oversight from FIS legal representatives, provide individual case management, which may include:

• Providing oral interpretation and written translation between English and Spanish
• Creating, maintaining and updating client files; updating electronic files and databases; completing forms; gathering and organizing evidence, application packets, and client documents; processing mailings and filings; communicating with courts, agencies, witnesses, and clients; and copying and scanning documents to support these activities
• Providing friendly, welcoming, and professional customer service to FIS clients and potential clients
• Assisting clients with technical competencies necessary to receive legal services, such as signing onto videoconferencing platforms, submitting documents, and signing up for necessary services
• Consistently, accurately, and timely entering data into existing systems
• Providing leadership in recommending improvements to client case management and documentation systems
• Carefully protecting the confidentiality of all information and data related to client representation

Competencies


Skills, behaviors, and abilities necessary to succeed in the role, but not required for eligibility.

Success in this role is built on a culture of continuous learning and early, ongoing feedback. A strong foundation in key competencies is important, along with the willingness to grow through experience. Training is…