Family Life Coach Family Case Management, Social Worker, Family Support, Human Services

Life Coach

In 2025, Catholic Charities opened Hunt Family Housing (HFH) on its Helen Hunt Campus, providing 24 units of transitional housing for families experiencing homelessness. We are seeking a Life Coach to work alongside families as they build stability and make progress toward safe, permanent housing.

The Life Coach provides intensive, whole-family case management, partnering with families to identify goals and address interconnected needs such as housing, employment and income, education, mental and behavioral health, parenting and family well-being, and access to community resources. Using a family-driven, strengths-based approach, the Life Coach helps families navigate periods of instability and crisis while building on their strengths and supporting measurable progress toward their goals.

Managing a caseload of approximately 7–10 families, the Life Coach develops meaningful relationships with families throughout their up to 18-month stay ough assessment, case planning, advocacy, resource connection, and ongoing support, the Life Coach helps families build stability, strengthen self-sufficiency, and move toward permanent housing. This role is well suited for someone who builds strong relationships, uses sound judgment, and wants to make a meaningful difference through trauma-informed, goal-oriented family support.

Key tasks and responsibilities to be performed in the role include:

• Reach out to newly assigned families within 3 business days to offer case management and program services through a variety of outreach strategies (e.g., phone calls, texts, in-person visits).
• Conduct information sessions with families, when needed, to review program services, expectations and next steps to evaluate interest and change talk.
• Engage families after program enrollment and complete needs assessments using the Colorado Family Support Assessment 2.0 (CFSA 2.0) and other grant-designated tools. Provide intensive, strength-based case management services and collaborate with families to set goals using a family-led approach. Conduct regular follow-up to assess goal attainment and referrals needs. Manage a caseload of 7-10 families.
• Schedule appointments at times and locations convenient for families, creating a warm and welcoming environment. Meet contact standards based on the intensive case management model and conduct visits weekly, semi-monthly, or monthly, based on time in the program and family needs. Build rapport, assess needs, set family-centered and strengths-based service plans, provide direct services, and connect families with resources to address their concerns and priorities.
• Develop effective case plans with families regarding parenting skills, family issues, economic stressors, parent/child relationships, and community connections. Track measurable progress toward goals, acknowledge family strengths, resilience, and resources. Work toward keeping children safe in their homes and stable in school settings. Promote protective factors with families to ensure child safety.
• Work collaboratively with families to identify next steps and develop a family-centered exit plan, with the intent of transitioning from transitional housing to permanent housing at approximately 18 months. Actively communicate with and seek support from supervisor, including information on referrals received, home visits completed, and allocation of funds.
• Document agreed-upon next steps and assign responsibility for each task. Conduct timely follow ups with families to assess progress and success with referrals.
• Advocate on behalf of families with external agencies, such as welfare offices, public benefit agencies, landlords, and schools, based on individual and family needs. Support family members in advocating for themselves.
• Engage multiple family members in program activities when appropriate and facilitate opportunities for families to build social connections and healthy relationships.
• Respond to financial requests (payments, gift cards, etc.) appropriately, following established request and approval processes.
• Maintain up-to-date Release of Information (ROI) documentation annually, ensuring compliance with privacy standards.
• Consistently and accurately collect and enter data into designated database systems within five (5) days of service. Maintain organized and complete client files, program statistics, demographics, and reports, ensuring accurate and timely documentation and record-keeping.
• Seeks feedback from families and team members for…