Donations Ambassador Driver

MISSION:

"Seeking to put God's love into action, Pikes Peak Habitat for Humanity brings people together to build homes, communities, and hope."

As a Donation Ambassador Driver, you are primarily responsible for the safe pickup and drop off of donated merchandise from donors' homes/businesses to the ReStore using ReStore box trucks. This includes ensuring all donors and customers are receiving outstanding service, safety and quality control on all donations is maintained, and all aspects of truck use and maintenance are handled safely and completely.

• Provide superior service to all donors and customers.
• Promote and maintain a safe and efficient work environment.
• Maintain an effective and communicative relationship with ReStore management, staff, Donations Manager, volunteers, Habitat homeowners, and ReStore donors, volunteers, and customers.
• Guarantee safe and prompt loading and unloading of all donors' merchandise on box trucks.
• Screen all product for usability quality control according to set guidelines of acceptable donations or recyclable material (to maintain low cost of trash pickups).
• Inspect, maintain, and complete daily cleaning and "Vehicle Checklist" of ReStore vehicles.
• Maintain safe procedures in all areas. (Examples: while driving box trucks, using lift gate, during any forklift use, while carefully handling merchandise during loading and unloading, in receiving, and while recycling.)
• Always maintain awareness of surroundings while driving, especially in receiving, near the front entrance, or in recycling areas.
• Represent Habitat in a positive manner with a comprehensive understanding of Pikes Peak Habitat for Humanity ReStore's mission.
• Track metrics from product and merchandise from the ReStore Donations Supervisor.
• Provide leadership and discretion when on route with the Driver Assistant to ensure that all pick-ups are safe and completed on time.

• Provide donation receipts to donors and maintain organization of donation receipts and donor zip codes.
• Openly communicate with Receiving Associates about pickups and take the lead on unloading trucks from donation pickups with the assistance of volunteers and Receiving Associates.
• If provided a company phone, the Donation Ambassador Drivers must be available for communication with both the Donations Manager and other ReStore management throughout the workday.
• Perform daily cleaning, straightening, and organizing of the Donation Center and outdoor sales lot to maintain an efficient, neat, and comfortable work and shopping environment for all staff, volunteers, and customers.
• Safely operate a forklift upon certification.
• Keep all storage areas neat and organized.
• Demonstrate a willingness to cross-train in other areas of ReStore operations.
• Any other duties assigned by ReStore management.

• Minimum 2 years of experience driving scheduled delivery routes preferred.
• Excellent customer service working with all donors and clients
• Active listening and communication skills
• Ability to move and lift 75 lbs. unassisted.
• Ability to safely climb in and out of the cabin and box of a box truck.
• Ability to work 8 hours with considerable walking, lifting, standing, bending, kneeling, and reaching.
• Punctual, dependable, self-starter, and team worker.
• High school diploma or equivalent required.
• Must provide proof of personal car insurance coverage.
• Must provide proof of a valid driver's license and maintain a good driving record.

While performing the duties of this job the employee will be required to stand; walk; sit; get in and out of vehicles; use hands to handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and or move up to 75 pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

All potential employees must be able to pass a Criminal Background, Sexual Offender, and Motor Vehicle Report (MVR). All potential employees must have a valid driver's license.