Police Records Specialist

Police Records Specialist

Anticipated Hiring Range: $21.96 - $28.01

This position is benefits eligible. Please view our benefits guide here.

Job Summary:

Essential job functions to the Police Records Specialist position include transcribing dictated police reports and entering all dictated information into our Records Management System (RMS); process written reports, forms, and documents; respond to inquiries and requests for services from public, department personnel, and law enforcement agencies; enter and maintain warrant records for Greeley and surrounding municipal agencies.

This position involves a variety of tasks including answering phones, completing computer queries, entries and cancellations; transcription from digital recordings to computer; assisting the public in person and via telephone; assisting officers and personnel from other criminal justice agencies via phone and in person; disseminate records, in compliance with State and local government policies; filing; use standard office equipment. Primary assignments vary daily, and all full-time employees perform all tasks by rotating through the various assignments each week.

We are a 24/7 operation, and shift-work - including nights, weekends, and holidays is required. A thorough background check, drug test, and polygraph examination will be conducted.

Experience, Knowledge,

Skills:

Minimum Requirements

• High School diploma or equivalent.
• One (1) – Three (3) years increasingly responsible administrative support experience.
• One (1) year experience working with Microsoft Word, Excel, Access, PowerPoint, or other equivalent software packages (will be tested).
• One (1) year data entry and typing experience (will be tested).
• Advanced knowledge of the English language, including grammar, spelling, and punctuation.
• Excellent customer service skills
• Basic math skills

OR

• Any combination of related education, experience, certifications, and licenses will result in a candidate successfully performing the essential functions of the job.

Preferred

• Bilingual in Spanish and English.

Knowledge, Skills, and Abilities

• Ability to use or learn CAD, RMS, and NCIC/CCIC.
• Ability to communicate effectively, both verbally and in writing.
• Ability to multi-task and meet deadlines under pressure and with frequent interruptions.
• Ability to learn the organization, procedures, and operating details of the department/division.
• Ability to work as an effective member of a team.
• Ability to manage stressful situations.
• Ability to work 10-hour shifts, four days per week, which may include nights, weekends, and holidays.
• Ability to maintain the confidentiality and integrity of Police records.
• Ability to perform routine clerical work including the maintenance of appropriate records and preparation of reports.
• Ability to understand and carry out verbal and written directions.
• Ability to establish and maintain effective work relationships with City staff and the public
• Knowledge of general clerical procedures, practices, or operations as required.
• Ability to maintain accurate and detailed records and record keeping systems.
• Ability to effectively collaborate with team members in-person and remotely.
• Ability to multi-task with inflexible deadlines.

Essential Functions:

• Provides excellent customer service skills.
• Displays basic math skills.
• Communicates effectively, both verbally and in writing.
• Effectively multi-tasks and meets deadlines under pressure and with frequent interruptions.
• Maintains the confidentiality and integrity of Police records
• Performs routine clerical work including the maintenance of appropriate records and preparation of reports
• Understands and carry out verbal and written directions
• Establishes and maintains effective work relationships with City staff and the public
• Provides administrative support for the designated department, while meeting deadlines as assigned.
• Performs routine administrative support including the maintenance of appropriate records and preparation of reports.
• Enters pertinent and confidential information into computer system accurately.
• Communicates effectively in person, via email, via virtual meetings and via telephone.
• Communicates effectively both verbally and written.
• C…