Administrative Assistant - Bruce McCandless State Veterans - Florence

Job Title

This is a part-time position.

Hours:

Sat & Sun 8:30 am - 4:30 pm

This position will provide customer service and general clerical duties on weekends, holidays and for vacation coverage. The employee will greet visitors, answer phones, and provide administrative support to various departments as needed. The employee will also provide admission packet and give tour of the facility, answering questions about the facility, and documenting the inquiry for the admission coordinator. The employee will conduct some money exchange duties such as selling meal tickets to employees and visitors, selling postage stamps and providing residents with their personal funds account balances when asked.

General Administrative Duties:

Responsible for primary telephone communication with internal and external customers. Answers facility main line, route calls to appropriate extensions. Greet visitors, residents and staff. Ensure all visitors sign in and out. Provide resident room numbers to visitors and give directions or escort new visitors to resident room. Provide admission information packet to visitors inquiring about admission and give tour of facility.

General clerical duties including typing, filing, use of computer programs and various software, maintaining office supplies, and other administrative support duties as assigned. Deliver mail to residents and staff. Complete assigned training timely.

Meal Ticket Sales and other Money Handling Duties:

Sell meal tickets to staff and visitors, completing proper process to document sales. Provide residents with cash for vouchers or deposit vouchers in resident accounts, following proper procedures. Provide residents with current personal fund account balance upon request. Sell postage stamps to residents or staff.

Other Duties As Assigned

Experience Only:

• One (1) year of relevant experience in an occupation related to the work assigned to this position

OR

• A combination of related education and/or relevant experience in an occupation related to the work assigned equal to one (1) year

Preferred Qualifications:

• Customer Service experience
• Experience answering phones, transferring calls
• Clerical experience including use of various computer programs and software.
• Money handling experience
• Experience working with veteran population or in long term care

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

• Preferred Qualifications &
  
  Competencies:
  
  Relevant years of state service experience.

A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form.

Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.

After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.

Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.

If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.
• You can find the official appeal form here (Download PDF reader).
• You must be deliver the official appeal form to the State Personnel Board:
• By email (dpa_s), or
• Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or
• Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or
• Faxed ) within ten (10) calendar days from your receipt of notice or…