Receptionist, Administrative​/Clerical

20/20 Tax Resolution is a nationally recognized leader in the industry with an A+ BBB rating, specializing in resolving personal and corporate tax issues since 1998. We pride ourselves on representing our clients with professionalism and integrity to ensure their tax matters are resolved efficiently.

We are seeking an exceptional team player who is highly efficient, organized, and service-oriented to be the welcoming face of our business. The ideal candidate will greet visitors, clients, and team members with a professional and positive attitude, manage incoming phone calls and emails, schedule meetings, sort and distribute mail, and assist with various operational tasks as needed. The right candidate will have strong communication skills, a strong work ethic and a proactive approach.

• Greet and welcome visitors and clients with a friendly and professional demeanor.
• Serve as the first point of contact by answering, screening, and directing phone calls and emails to appropriate individuals.
• Sort, distribute, and manage incoming and outgoing mail, including handling deliveries.
• Schedule and coordinate meetings, appointments and conference room bookings.
• Provide information and assistance to visitors and staff with a service-oriented approach.
• Email and communicate relevant information to the appropriate parties.
• Send potential clients marketing material via email.
• Assist with general administrative tasks to support various departments, including data entry, paperwork, photocopying, etc.
• Maintain a clean and organized reception area.

• Ability to handle multiple tasks efficiently and manage time effectively in a fast-paced environment.
• Previous experience as a receptionist or in a similar role is required.
• Experience with multi-line phone systems (1 year required).
• Proficient in using office equipment (e.g., fax machines, printers, etc.)
• Professional and confidential handling of client information.
• Friendly and approachable demeanor with a positive attitude and strong work ethic.
• Ability to work with minimal supervision while maintaining a high level of organization and attention to detail.
• Strong communication skills. both verbal and written.
• Exceptional organizational skills with keen attention to detail.
• A high school diploma or equivalent is required; additional qualifications are a plus.
• 401(k) matching contributions
• Health, Vision, and Dental Insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• 10 Paid Holidays annually

We take pride in maintaining a healthy work/life balance and providing a supportive environment for our employees. Our culture is fun, inclusive, and encouraging, with regular events for employees and their families to enjoy together.

• Company Picnic
• Team Building Events
• Holiday Parties
• Snacks and Coffee/Tea

These activities not only help our team let off steam but also contribute to building a positive and connected work culture.

At 20/20 Tax Resolution, we are committed to fostering a diverse and inclusive workplace. We value passion, attention to detail, self-motivation, and reliability. If your background and experience don’t perfectly align with every qualification but you believe you can bring value to this role, we encourage you to apply.

We are committed to fostering the growth and development of our team members. We promote from within, whenever possible, providing our employees with opportunities for career advancement and professional growth.

We consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.