Public Works Administrative Assistant

Public Works Administrative Assistant

This hourly position provides professional administrative, financial, and customer service support to the Public Works Department. Serves as the primary point of contact for residents, contractors, vendors, and Town staff while coordinating office operations, processing financial transactions, maintaining department records, supporting capital projects, and assisting with departmental programs. Exercises sound judgment, maintains confidentiality, and provides responsive, high-quality customer service in a fast-paced environment.

Why work for the Town of Frisco as the Public Works Administrative Assistant? There are many reasons! Some amazing incentives are the convenience of a clean car year-round with a FREE car wash, free recycling, trash, and compost pick up. Summer incentives include free paddle sports, a free 2-hour pontoon/fishing boat rental reservation (one per employee) and free boat rentals if not rented for the final rental of the day.

Winter incentives include free tubing at the Frisco Adventure Park, free Nordic Center passes for employee and family, free Terrain Park pass, friends and family passes for tubing, Copper Mountain discounted season passes, Copper Mountain free daily lift ticket voucher program for employee and half off for dependents. Want to know more? Check out the benefits tab above. And of course, don't forget to apply to take advantage of the cool perks and the amazing opportunity that awaits you!

Pay Grade 2:

Budgeted hiring wage range = $22.49 - $28.12

Full wage range*:
Min: $22.49, Mid: $28.12, Max: $33.74

* wage offer based on specific job experience and education

Essential Functions:

• Supports the Town's water billing program by processing invoices, responding to customer inquiries, preparing weekly billing requests, and coordinating with Finance to ensure timely and accurate billing.
• Coordinates the administrative processing of Right-of-Way permits, including contractor account setup, permit preparation, record maintenance, and customer communication.
• Provides administrative support for capital improvement projects by preparing contracts, processing invoices, maintaining project documentation, and coordinating schedules and communications.
• Coordinates daily office operations, including mail distribution, office supplies, forms management, scheduling, and other administrative workflows.
• Serves as a primary point of contact for residents, contractors, vendors, and Town staff by providing professional, courteous, and responsive customer service in person, by telephone, email, and other communication methods.
• Prepares and formats reports, correspondence, memoranda, presentations, and other departmental documents, ensuring accuracy, professionalism, and timely completion.
• Utilizes multiple software applications to maintain records, process financial transactions, prepare correspondence, generate reports, and communicate with internal and external stakeholders.
• Maintains departmental databases, application logs, forms, records, and electronic filing systems in accordance with Town policies and records retention requirements.
• Processes purchase orders, invoices, procurement documentation, and vendor payments while ensuring compliance with Town purchasing procedures.
• Supports public records requests by locating, organizing, and providing departmental records in accordance with applicable laws and Town policies.
• Performs data entry, document scanning, digital archiving, and records management to maintain accurate and accessible departmental information.
• Identifies opportunities to improve administrative processes, workflows, forms, and recordkeeping systems to enhance operational efficiency and customer service.

Marginal Duties:

• Provides administrative support for special projects, including conducting research, compiling information, preparing recommendations, and assisting with implementation of approved initiatives.
• Provides administrative assistance to other Public Works divisions during peak workloads or as assigned.
• Provides office coverage during the absence of the Office Manager by answering telephones, greeting visitors, directing…