Information Governance Analyst

Information Governance Analyst I

This position supports the administration, integrity, accessibility, and compliance of corporate records and information assets across physical and electronic environments. The Information Governance Analyst I assists with records and information management, document management, SharePoint content administration, offsite storage reconciliation, and digital transformation initiatives. The role is a blend of technical support, records coordination, and project work, including manual tasks related to physical records management.

Key Responsibilities

• Administer daily Records and Information Management functions, ensuring physical and electronic records are accurate and managed consistently.
• Support the collection, indexing, labeling, and lifecycle management of physical records, which may include manual labor such as handling paper boxes.
• Coordinate and reconcile offsite storage inventory and related activities, including audits to ensure system databases match vendor records.
• Support the migration and administration of electronic content into SharePoint, including permissions auditing and site reviews.
• Serve as an initial point of contact for Information Governance, Records Management, and SharePoint-related requests, performing ticket triage for the team.
• Assist with project work, including a large-scale migration from shared drives to SharePoint.
• Maintain process documentation, job aids, and standard operating procedures.
• Review and audit records to identify data quality issues, outdated information, and compliance gaps.
• Communicate clearly and professionally with employees, vendors, and cross-functional teams.

Required Qualifications

Experience:

• A minimum of two years of direct work experience in an office support environment.
• Experience with records keeping.

Technical

Skills:

• Intermediate proficiency with Microsoft Office 365 applications (Word, Excel, Outlook, PowerPoint).
• Proficiency in SharePoint is desirable.

Education:

• High School diploma or GED.

Preferred Qualifications

• Demonstrated understanding of Information Management principles.
• Experience with Jira.
• Certifications such as CIP, CRM, or IGP.