Business Process Specialist, Heath

Employer Industry: Insurance Brokerage

• Salary up to $108,500
• Generous time off, including personal and volunteering days
• Remote work flexibility with occasional travel required
• Tuition reimbursement and professional development opportunities
• Charitable contribution matching programs
• Stock purchase opportunities

• Collaborate with the Business Process Leader to design and implement efficient business processes and workflows
• Participate in regional work groups to define requirements and implement best-in-class business processes
• Document and maintain business process artifacts for training and reference purposes
• Support the configuration of the agency management system and design reporting outputs
• Develop and facilitate training for national and regional teams

• Understanding of the insurance brokerage business
• Proven critical thinking, analytical, and problem-solving skills
• Strong organizational skills with the ability to prioritize multiple projects
• Flexibility and adaptability to complete tasks effectively
• Solution-focused team player with the ability to engage across cross-functional teams

• 3+ years of experience in Employee Benefits
• Experience with client relationship, agency, and learning management systems (CRM, AMS, LMS)
• Ability to challenge the status quo and recommend business process improvements
• Demonstrates a bias for action and a commitment to achieving sustainable results

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