Teller Clear Creek

We are looking for someone flexible who can work at both our Georgetown Branch and our Idaho Springs Branch, as needed. Willing to make this a full-time or part-time position. Let's talk!

Performs a variety of paying and receiving functions for deposit and loan customers; strives to retain present customers and develop new business by extending professional and efficient service and suggesting additional services and products to serve customers’ needs.

• Processes customer transactions, including but not limited to deposits, withdrawals, checks, money orders, travelers’ checks, selling and redeeming bonds; ensures all necessary information is in place prior to completing the transaction.
• Ensures completion of customer transactions in a timely and courteous manner; provides customers with account balance information and receipts.
• Establishes and maintains customer records and files.
• Performs required maintenance on customer accounts.
• Responds to customer inquiries regarding their accounts or the company products/services in a professional and courteous manner.
• Responds effectively to customers requesting to close their accounts, determines the reason and offers possible alternatives.
• Effectively identifies and responds to customers’ needs.
• Reconciles checks and cash in drawer at shift completion.
• Maintains working knowledge of all company products and/or services.
• Prepares reports and correspondence as needed.
• Performs other duties as assigned by the supervisor.

• One to two years related experience or equivalent.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Proficient on Microsoft Word and Excel.
• Commitment to excellence and high standards.
• Strong organizational skills; able to manage priorities and workflow.
• Ability to work independently and as a member of various teams and committees.
• Ability to understand and follow written and verbal instructions.
• Professional appearance and demeanor.
• Ability to perform diversified clerical functions and basic accounting procedures.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Bilingual skills a plus.
• Acute attention to detail.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

• Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem‑solving situations; uses reason even when dealing with emotional topics.
• Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of the team above own interests; builds morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.
• Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; deals with frequent change, delays, or unexpected events.
• Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of…