High School Seasonal Programming Intern

Reports To: Tour and Event Manager, with occasional supervision provided by other adult staff

Prepared Date: February 2026

Classification: Seasonal Non-Exempt

Schedule: Seasonal, mid-May through late October. Most working hours expected Thursday through Monday, 10:30 am to 4:30 pm and/or 5:00pm – 10:00pm on event nights. A minimum commitment of 60 hours plus training is required. Typical weeks will involve 5-10 hours of scheduled work, with a maximum of 20 hours per week.

This internship position will provide selected interns the opportunity to learn event coordination, hospitality, sales, marketing/promotions, and public speaking in a safe, supportive and friendly environment.

Interns will join the Tabor’s adult programming staff in creating a welcoming, hospitable environment and rewarding educational experience to Tabor Opera House visitors. During the day, our interns will use customer service and storytelling skills alongside experienced staff members – together sharing the history and restoration story of the Tabor Opera House through tours and shop customer service. Information will include details about Horace A.W. Tabor and family, and information about Leadville’s people, places and events.

In the evenings at our events, interns and staff will also fill the roles of box office attendant, concessions clerk, usher, and closing crew.

• Conduct enthusiastic, historically accurate interactive tours of the Tabor Opera House within the mandatory time frame allotted (45 mins)
• Assist with daily opening and closing duties, including post-show clean up and closing tasks.
• Sell and promote guided group and private tours, event and show tickets, concessions, and Tabor merchandise
• Staff the gift shop, greeting visitors, sharing information about the Tabor mission, our shop, upcoming shows and tours, and serving as a positive ambassador for Leadville and other local businesses.
• Ensure building is clean, dusted, swept, tidy and stocked with supplies as part of daily duties; advise Tour or Building manager of areas in need of custodial assistance in a timely manner
• Receive, maintain, and stock gift shop merchandise in a timely and efficient manner; advise Tour and/or Building Manager when stock is low
• Participate in promotional activities such as passing out fliers, putting up posters, and walking in various parades
• Adhere to mandatory Victorian dress code when scheduled for daily historic tours

Duties will vary per event, including but not limited to the following:

• Willcall:
  Sell tickets and/or check in ticketed guests
• Concessions:
  Sell merch and concessions, pour beverages, manage recycling/trash
• Ushering:
  Help guests to their seats, pass out programs, watch for and report any issues related to guest behavior, building emergencies, technical issues, medical emergencies, assist guests with accessibility needs, answer questions.
• Adhere to business casual dress code during events and performances

• Assist special needs guests in whatever capacity, as necessary
• Report any facility issues to Tour and/or Building Manager
• Report any emergencies to direct supervisor and other Tabor staff
• Advise Tour and Event Manager of customer complaints promptly while maintaining professionalism and composure
• Maintain a professional and courteous demeanor at all times
• Actively steward relationships between guests and the foundation — i.e notating discussions, guest’s details, etc to share with administration
• Public speaking and customer service skills – friendliness, cheerfulness, helpfulness and a professional demeanor
• Honesty, integrity, and trustworthiness in all aspects of job performance
• Engaging and entertaining while keeping to time constraints and schedule needs
• Quickly and accurately working with multiple computer/digital systems, including Cue Box, Square, smartphones, and handheld devices such as ticket scanners while also providing excellent customer service
• Reliability, strong work ethic, punctuality, and self-motivation
• Flexibility to quickly pivot and adapt to a variety of situations under pressure
• Learning…