Front Desk Clerk, Nova Guides

The Opportunity

Delaware North Parks and Resorts is hiring a seasonal Front Desk Clerk to join our team at Nova Guides in Red Cliff, Colorado. As a Front Desk Clerk, you must be friendly, outgoing, and customer‑service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now and join our team.

• Winter season – present to 4/10/2026
• Summer season – 5/25/2026 to 11/01/2026

$18.00 - $20.00 / hour

• Health, dental, and vision insurance*
• 401(k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Free activity rentals year‑round
• Free Vail pass recreation area season pass
• Free shift meal with full‑day guided tour
• Employee discounts, including 50% off on‑site restaurant, 20% off gift shop, and grocery purchases
• Friends and family discounts on Explorer Cabins
• Monthly team member appreciation events
• Reimbursement of guide pack supplies
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
• Available for full‑time, year‑round team members

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
• Manage cash and credit card transactions while keeping accurate paperwork
• Resolve small guest issues immediately, delivering items to guests as needed
• Monitor and balance the daily figures, post room and tax charges on guest accounts

• Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
• Ability to multitask, function in a professional manner under pressure from guests and supervisors
• No high school diploma or GED required

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Days:
Every weekend

8‑hr shift

Holidays: (if specified)

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.