Spa Concierge

Part Time Spa Concierge

We are hiring for a Part Time Spa Concierge at The Woodhouse Day Spas. The role involves delivering exceptional guest experience by welcoming guests, guiding them through services, answering inquiries, and ensuring a seamless, luxurious environment.

• Provides personal attention from the time the guest walks through the door
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
• Answers the phone with a smile each and every time
• Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
• Remembers the small things that make The Woodhouse special— the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Serves as backup for the leadership team, making sure things run smoothly when they are busy handling the “big stuff”

• Highly knowledgeable about the surrounding area & lives within 20 minutes or less from location.
• Excellent customer service skills with a friendly and warm demeanor.
• Strong verbal and written communication skills and ability to multitask.
• Ability and willingness to work flexible hours including weekends, holidays, and late nights.
• Ability to work on feet for 6-8 hours.
• Must be able to lift/push/reach for/carry 25+ pounds occasionally.
• High school diploma or equivalent experience.
• Experience with luxury service preferred

• Competitive pay and incentive programs
• Generous discounts and opportunities to enjoy services and products
• “The Woodhouse Way” paid training program
• Working in a new state‑of‑the‑art facility
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Training & development
• Wellness resources

$18.00 - $18.00 per hour

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.