Spa and Fitness Supervisor

Spa and Fitness Supervisor

Snowmass Club - Snowmass Village, CO 81615 Start Date 01/16/2026 End Date 07/31/2026

Salary Range $25.00 - $27.00 Hourly Position Type Full Time

Location:

Snowmass Club | Snowmass Village, CO ⏳ Status:
Full-Time | Non-Exempt

Reports to:

Spa & Fitness Director, Assistant Spa & Fitness Director Supervises:
Spa & Fitness Front Desk Agents

Are you service-minded, organized, and passionate about wellness and member experience? Snowmass Club is seeking a Spa & Fitness Supervisor to help lead our front desk team, support daily operations, and ensure our Spa & Fitness facilities feel welcoming, seamless, and elevated for every member and guest.

What Guides Us

OUR MISSION Inspire lasting memories and meaningful connections with all the comforts of home

OUR VISION To be the Club of choice for work & play

OUR VALUES – Y.E.S.

You Elevate Service – Every interaction is an opportunity to enhance the experience We Are One Team – Support, empower, and collaborate across departments Be A Host – Anticipate needs, communicate authentically, and care deeply Embrace the Adventure – Stay curious, adaptable, and engaged ‍‍‍ Family Culture – Create positive, inclusive experiences for members and staff

What You'll Do

Leadership Promote a positive, professional, and welcoming culture within the Spa & Fitness team Keep member-facing employees informed of Club events, updates, and initiatives Support and guide front desk staff to ensure consistent service standards

Member Experience & Service Greet members and guests warmly and professionally upon arrival Register and admit members to Spa & Fitness facilities Schedule spa appointments, manage confirmations, and follow up to ensure a seamless experience Respond to member inquiries and concerns; escalate sensitive matters to leadership as appropriate Maintain a thorough understanding of memberships, policies, and department offerings Promote private lessons, massage, and spa services

Operations & Administration Act as cashier and guest service representative Answer phone, email, and in-person inquiries with professionalism and care Maintain a clean, organized, and well-stocked front desk and public areas Record and manage member information for seminars, programs, and presentations Assist with the development and enhancement of Spa & Fitness services

Availability & Scheduling Work weekends and holidays as required Complete at least one opening and one closing shift weekly

Additional Responsibilities Assist with special events and cross-departmental support when needed Attend all required trainings and staff meetings Complete assigned projects and other duties as directed by Spa & Fitness leadership

Education & Experience High School Diploma or GED required Customer service experience required

Licenses & Certifications CPR, AED, and First Aid certification preferred or obtained within 90 days Locker rooms are gender-specific

Physical Demands & Work Environment Continuous standing and walking Frequent lifting, bending, climbing, stooping, and repetitive motions Ability to lift, push, or pull up to 50 lbs Work in a warm, humid fitness environment

Full-Time Benefits Health, Dental, Vision & Life Insurance Paid Time Off & Sick Pay

Perks for All Employees Potential Housing 401(k) 60% Discount on RFTA Bus Passes Restaurant Discounts Retail Discounts Free On-Site Parking Complimentary Employee Meals Free Golf, Tennis & Gym Access Employee Wellness Programs