Valley Sales Office/Reservations - Returning - Seasonal
Listed on 2026-10-04
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Customer Service/HelpDesk
Customer Service Rep, Seasonal / Summer -
Hospitality / Hotel / Catering
Customer Service Rep, Seasonal / Summer
Full-Time/Part-Time, Seasonal
Schedule:Weekend and holidays may be required
Pay:Staring at $20.00 to $20.50/hr., depending on experience
Job Posting Due Date:October 7, 2026
Join our sales office and reservations team! Accepting and fulfilling reservations and in-person sales for the ski area. Taking phone calls from guests to answer questions and make reservations. Checking-in reservations and solving issues with reservations. Registering in-person guests for lessons, lift tickets, season passes, programs, and/or rental equipment. Answering guest questions and addressing concerns as needed. Every employee is responsible for providing a positive experience for our guests and employees, with safety and fun as our top priorities.
Essential Functions- Answering questions and explaining reservations
- Creating reservations in the sales system and taking payment
- Preparing reservation paperwork and preparing guests for check-in
- Checking-in reservations and collecting necessary paperwork
- Registering non-reserved guests for services
- Resolving guest issues with regards to reservations or lack thereof
- Assisting guests with questions and concerns
- Interacting with and assisting other departments and supervisors
- Responsible for all monies, vouchers, and receipts at the assigned/used computer for that day
- Computer skills
- Great customer service
- Fluent in English
- Ability to pass a background check
- Must be able to sit/stand at a computer for an entire work shift
- Free Loveland Employee Season Pass.
- Immediate Family dependent passes or complimentary/discount lift tickets for family and friends.
- Free or discounted skiing & riding at over 30 other ski areas (restrictions may apply).
- This position is eligible for Voluntary Accident, Hospital, and Critical Illness Insurance. (must work a minimum of two days a week)
- Accrued paid sick leave.
- Ride breaks provided when possible
The Loveland experience is like no other. We have stayed true to the sport, our guests and our employees. Our experience is simple and straight forward. Our goal is for everyone to feel at home and to become a member of the Loveland family. Start your day at 10,800 feet, where an average of 400 inches of snow falls annually on 1800 skiable acres – all only 53 miles from Denver!
Come join our family, share your passion for safety and the outdoors, and be a part of something special!
This job description is not designed to cover nor contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Loveland is an equal opportunity employer.
All qualified applicants will receive consideration without regard to any status
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