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SaaS Customer Success Lead - Adoption & Growth

Job in Iris, Saguache County, Colorado, USA
Listing for: IRIS
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 75000 - 110000 USD Yearly USD 75000.00 110000.00 YEAR
Job Description & How to Apply Below
Location: Iris

IRIS is seeking a Customer Success Manager to manage a portfolio across Swipeclock products, focusing on adoption, education, engagement, retention, and overall customer experience. You’ll communicate with customers via phone, email, video, and webinars to ensure success.

You’ll partner with Product, Support, Implementation, Sales, and Finance to guide customers, drive product utilization, reduce churn, and surface VOC.

We are looking to fill the SaaS Customer Success Lead
- Adoption & Growth position at IRIS in Iris, CO, United States.

This opportunity is for the SaaS Customer Success Lead
- Adoption & Growth role at IRIS.

We are seeking a motivated SaaS Customer Success Lead
- Adoption & Growth to join IRIS in Iris, CO, United States.

Consider building your career as a SaaS Customer Success Lead
- Adoption & Growth at IRIS.

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