Cage Supervisor

Overview

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: Cage Supervisor
Salary: $65,000 +
Status: Full Time
Shift: Graveyard

• Supervises, trains, coaches, and disciplines the Cage team.
• Ensures compliance with Company policy and gaming regulations.
• Assists with resolving guest service and Team Member issues.
• Ensures the Cage team is well informed regarding casino operations and marketing promotions.
• Processes documentation based on current Company policy and gaming regulations.
• Checks guests for proper identification.
• Maintains a tidy and safe work area.
• Delivers the absolute highest level of guest service at all times.
• Maintains accuracy with cash, chip handling, and documentation organization.
• Makes decisions based upon current Management directions.
• Knowledgeable of current and upcoming promotions.
• Communicates with other shifts and management.

• Ability to obtain and maintain a Colorado Support Gaming License.
• Prior supervisory experience required.
• Cash handling experience preferred.
• Basic proficiency with computers and 10-key.
• Must be able to perform duties for a shift in a standing position.
• Must be able to walk, sit, squat and reach with hands and arms.
• Must be able to lift heavy items.

Full-time team members (30+ hours) will enjoy the following benefits and perks:

• Paid Time Off
• 6 Observed Holidays and Holiday Pay
• Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match

Part-time and full-time team members (TMs) will enjoy the following benefits and perks:

• 1 Free Hot Meal per shift and Unlimited Drinks
• Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
• 80% Subsidized Bus Transportation Options
• Free Covered Parking
• Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
• Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
• Career Development and Advancement Programs
• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
• Team Member Hotel, Retail and Spa Discounts