Ski Valet - Winter

Ski Valet - Winter 26-27

The Ski Valet stores and retrieves guest ski equipment in an efficient and courteous manner. Assists in numerous functions related to maintaining efficient and high-quality shop operations. This position reports to the Rental Manager.

Job Posting Deadline Applications for this position will be accepted until October 1, 2026 for the  Winter Season.

Essential Job Functions / Key

Job Responsibilities:

• Provide fast, accurate and appropriate storage and retrieval of a variety of winter sports equipment
• Greet guests and maintain a friendly and helpful attitude when dealing with guest needs
• Act independently to assure efficient, clean and organized shop/facilities operations at all times
• Maintain a broad knowledge base adequate to answer all guest equipment-related queries as well as a variety of resort-wide information
• Acquire and retain detailed Rental and Retail product knowledge to best serve guests
• Utilize great attention to detail in the completion of all tasks and in supporting daily shop operations
• Run skis and snowboards over waxing equipment when required
• Comply with required risk management and indemnification procedures
• Other duties as assigned

Qualifications:

Education & Experience Requirements:

• High School Diploma or equivalent required
• 1 year previous rental shop experience preferred
• 1 year previous customer service experience preferred
• Must pass ski manufacturers' binding certification (on-the-job training provided)

Knowledge, Skills & Abilities:

• Knowledge of product or service
• Knowledge of companies fire and safety procedures
• Strong knowledge of surrounding town and areas
• Basic industry terminology
• Proficiency in communicating clearly both verbally and in writing to team members
• Bi-lingual language skills (Spanish, Portuguese, French or others) preferred
• Knowledge of company policies and procedures
• Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly
• Active listening and interpersonal skills to personalize the guest experience
• Ability to act professional in a fast-paced environment
• Strong attention to detail
• Ability to understand written and verbal English
• Ability to work independently with minimal supervision
• Ability to work effectively in team settings, contributing positively to group dynamics
• Report to work in compliance with grooming standards
• Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels permit
• Ability to multi-task and to control a busy environment

Work Environment & Physical Demands:

• Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be required
• Regularly work indoors with no adverse conditions. Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance

Job Benefits This position is classified as a seasonal full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.

• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass and Dependent Ski Passes
• Other company perks

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work.

Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.