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Rewards Club Lead: Guest Experience Champion
Job in
Black Hawk, Gilpin County, Colorado, 80422, USA
Listed on 2026-07-30
Listing for:
Monarch-Casino-Resort-Spa-1
Full Time
position Listed on 2026-07-30
Job specializations:
-
Entertainment & Gaming
Customer Service Rep, Event Management & Planning -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Monarch Casino Resort Spa in Black Hawk, CO seeks a Players Club Lead to drive Monarch Rewards enrollment, open club accounts, and provide exceptional guest service at the rewards desk. You will promote casino promotions, assist guests with information about the property and local area, and support team leadership with shift reporting.
The role requires a proactive, friendly, and professional demeanor, with the ability to multitask in a fast-paced environment while maintaining accuracy in member
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