Experienced Lead Slot Technician

Slot Technician

Starting wage $20.00+/ DOE

Must have a Colorado Support Gaming License

Must have 3-4 years of experience as a Slot Technician

To install, service, adjust and repair slot and other coin-operated machines within Colorado Gaming rules and regulations. To develop, enhance and maintain positive and effective relations with customers and team members. To develop, train and supervise staff to meet and exceed performance expectations. To supervise slot operations and assist in effective scheduling of slot department staff, proper operations of slot equipment, and positive interactions with Guests.

To assist customers with jammed machines, jackpot payouts and machine fills. To provide customers with a greater understanding of how to read slot machine pay tables. To provide customers with change and/or assist customers in obtaining bills that work in the bill validators. To assist in providing customer services to all customers. To develop and maintain effective working relationships and good customer service skills with all customers and team members.

To perform all duties in compliance with the State of Colorado ICMP's and other applicable municipal, state and federal laws and regulations, applicable to all casino operations.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrated knowledge of casino operations, Colorado gaming rules and regulations. Demonstrated working knowledge of slot machine games and basic operations.

Working knowledge of jackpot payouts and machine fill procedures. Demonstrated experience receiving, securing, handling, counting and reconciling, and distributing large sums of money. Demonstrated effective and diplomatic customer service and communication skills, which includes contacts with employees and customers. Demonstrate experience installing, servicing, adjusting and repairing slot and other coin operated machines. Demonstrated experience performing "bench level" electronic work. Demonstrated experience performing within specific deadlines or under pressure.

Demonstrated experience solving, organizing and prioritizing work. Demonstrated experience and people skills.

Education and/or Experience

High School Diploma or Equivalent, with course work in electronics or graduation from a trade or technical school with an emphasis in electronics is preferred. Three (3) or more years of recent and related experience installing, servicing, adjusting and repairing slot and other coin operated machines, preferably within a gaming environment. Handling of money is desirable. Demonstrated ability performing basic math, including addition, subtraction, multiplication and division.

Three (3) years Previous supervisory experience.