Teller​/Accounts Representative

About The Role

At Bank of the San Juans, we’re proud to serve the Florence community as neighbors helping neighbors. As a Teller / New Account Representative, you will often be the first friendly face our customers see and the person who sets the tone for their banking experience. In this role, you’ll build meaningful relationships with local families, small business owners, and community members while assisting with everyday transactions, opening personal and business accounts, and maintaining existing relationships.

We are looking for someone who genuinely enjoys working with people, takes pride in accuracy, and values being part of a close‑knit team. While banking experience is helpful, we provide hands‑on training so you can confidently learn our products and services and grow your expertise. Many of our team members build long‑term careers here, advancing as they develop.

This is a full‑time position offering $17.50 to $19.00 per hour, depending on experience and qualifications (All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background). We offer a comprehensive benefits package and are closed on all federal holidays. Our employees value the stability of working for a well‑established local bank while remaining active members of the Florence community.

If you are seeking stable, full‑time employment with opportunities to grow in a locally focused banking environment and contribute to the community where you live and work, we encourage you to apply.

Bank Happy. Work Happy. Right Here.

• Teller Functions:
  • Accurately perform a variety of teller transactions; including but not limited to cashing checks, processing withdrawals and deposits, issuing cashier checks, and change orders.
  • Knows and maintains cash drawer limit.
  • Knows how to properly /verify customers.
  • Have a strong understanding of bank products and services and be able to accurately present bank products and services to customers.
  • Promote High Performance Growth and all that it entails.
  • Assist customers with non‑transactional needs/requests and answer incoming calls.
  • Ability to balance teller drawer, cash vault, coin machine and Teller Cash Recycler (TCR).
  • Open and/or close the branch daily as scheduled.
• New Account Functions:
  • Provide a wide range of customer services related to account management, including opening, closing, and maintaining various business and personal account types such as: checking, savings, money market, individual retirement accounts, health savings accounts, certificates of deposit, and safe deposit boxes.
  • Clearly and thoroughly review all New Account Disclosures with customers to ensure understanding.
  • Prepare new or updated account documents, obtain authorizing signatures, and scan completed documents in allotted timeframe.
  • Perform Customer Information File (CIF) and Account Maintenance.
  • Respond confidently to inquiries about FDIC insurance coverage and advise customers on ways to maximize their insured limits.
  • Maintain a strong understanding of the bank’s products and services and confidently present them to customers. Leverage every customer interaction as an opportunity to recommend additional products or services that align with their needs and provide added value.
  • Have a basic understanding of e‑banking, cash management, and merchant services.
  • Have a basic understanding of loan products offered and who services those loan products.
  • Complete Position Development Plans (PDP) milestones as required for advancement.

• Demonstrates and understands importance of clean desk policy, customer confidentiality, and locking workstation.
• Knows when dual control is necessary and demonstrates dual control appropriately from start to finish.
• Reads account and customer alert messages every time and understands the importance of doing so.
• Responsible for being vigilant and watching for fraud that could adversely affect the bank and bank customers.

• Adhere to Bank of the San Juans Company…