Part-Time Teller

At Blue, we discover pathways to realize your possibilities. Our Teller position greets and acknowledges members to the credit union in a courteous, professional and timely manner. Promptly, accurately and efficiently process member financial transactions and inquiries while providing an exceptional member service experience. Identify and recommend products/services best suited for potential and existing members and refer to appropriate staff.

• Greet and acknowledge members in a courteous, professional and timely manner. Promptly and accurately process member financial transactions including deposits, withdrawals, check cashing, cash advances, loan payments, transfers, wire transfers, official checks, money orders and other negotiable instruments. Complete Currency Transaction Reports (CTR’s) and Suspicious Activity Reports (SAR’s) when required. Ensure proper identification is presented for appropriate transactions and maintain a high degree of member confidentiality.
• Perform account maintenance such as address changes, phone number updates, travel advisories, diary memos and email address updates. Respond to member inquiries and requests for account information (loan payoffs, balances, check orders, maturity dates, payment history, late fees, rates, etc.) in accordance with policies, procedures and standards. Ensure proper identification is presented for relevant inquiries and requests.
• Assist with branch teller duties including ATM and night‑drop transactions, verifying cash/coin shipments, balancing the cash machine and vaults, and performing opening and closing procedures in accordance with security procedures and internal controls. Scan and email necessary documents to appropriate departments.
• Maintain, balance and verify cash drawer denominations and totals throughout the shift and at shift end. Research and attempt to resolve discrepancies. Report any discrepancy to the manager or appointed staff member on duty. Complete required teller reports and end‑of‑shift work.
• Complete all required quarterly/annual product‑knowledge exams and mandatory trainings. Participate in all Wednesday trainings/meetings and sales & service development activities.
• Provide assistance to the Branch Manager and Assistant Manager on an as‑needed basis, filling in at the branch or at other branches for peak coverage, shortages or vacations.
• Listen to and respond to members’ situations or complaints using credit union service skills; offer solutions and, if unable to resolve, guide members to the appropriate staff or management for assistance.
• Maintain a thorough knowledge of the features and benefits of all Credit Union products and services to deepen member relationships. Identify and recommend products/services best suited for potential and existing members and refer to appropriate staff.
• Comply with all company policies and procedures, applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control.

• Experience A minimum of one year up to three years of similar or related experience, including preparatory experience.
• Education/Certifications/Licenses A high school degree or equivalent.
• Interpersonal Skills Courtesy and tact are essential elements of the job. The work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications require shorter and not in‑depth discussions most of the time.
• Other Skills Strong organizational, analytical and problem‑solving skills. PC proficient with Microsoft Office (Word, Excel, Outlook) and the Internet. Excellent communication skills. Good math skills. Must possess a service orientation and be willing to sell products and services. Ability to function in a financial institution branch environment and operate business equipment including adding machine, copy/fax machine, telephone, computer, coin machine and cash counter.

Part‑Time Position:

Starting Range: $18.74 - $21.09

Full Range: $18.74 - $28.11

Appl…