Compliance Analyst I - Master Servicing

Hybrid Role

This posting will be open until August 6, 2026. Applications received after this date may not be considered. Must live within a commutable distance to the Highlands Ranch, CO office for in-office responsibilities. 2 days onsite weekly after training (typically Mon/Tues).

Proficiency in basic skills and functions of career path; ability to work on broader scope of work assignments ranging in difficulty. Ability to work with department deadlines. Establishes effective professional rapport with both internal & external customers; ability to deal with complaints and conflict resolutions in a professional and decisive manner. Effectively manages time and utilizes organizational skills to meet deadlines, solve problems, prioritize tasks, follow through on projects, and document results.

Responsible for a high level of quality, timeliness, and quantity of work completed.

• Responsible for obtaining Servicers' current Certificates of Insurance for Errors and Omissions and Fidelity Bond and updating our tracking system accordingly.
• Responsible for obtaining officer and witness signatures, notaries, etc. on closing documents for Master Servicing new deals and providing to Counsel.
• Assist management with obtaining final closing documents and the filing of master servicing deal documents.
• Manage workflow with Vendor and QC Transaction Summaries and contractual fields uploaded into Master Servicing Deals Database.
• Perform QC of Vendor's Transaction Summaries prior to uploading into Master Servicing Deals Database.
• Monitor IDC ratings and Rating Agency ratings for all Depository Institutions utilized by primary Servicers.
• Monitor the Projects Database to ensure staff are adding their hours into the database in a timely manner. Run weekly reports to validate the hours and billing. Submit monthly billing to Servicing.
• Lead on monitoring MS Compliance Group Mailbox and responding to inquiries.
• Work with management and provide timely responses to auditors, attorneys, and business leaders before, during and after a master servicing audit.
• Review master servicing pooling and servicing agreements and effectively interpret requirements affecting compliance.
• Manage Master Servicing Deals Database and Deals Database for contractual provisions.
• Responsible for MS Compliance's monthly and quarterly whole loan reporting.
• Work with management team on projects that require a review of master servicing governing agreements.
• Collect and review annual compliance documents from primary servicers, e.g., financial statements, officer certifications, Reg AB and/or USAP audit certifications.
• Maintain department policies and procedures for designated areas of responsibility.
• May perform other related duties or ad hoc projects.
• Assist with process workflow of Reps and Warrants as required within securitization deal documents, including sending repurchase notices, as needed.

• Education & Professional Experience: Bachelor's degree preferred and typically does not require previous professional level work experience. Mortgage and/or Financial Services experience a plus. High School diploma or state approved equivalency required.
• Leadership/Hierarchy: Operates effectively under general supervision. Receives detailed instructions on new projects. Effectively builds strong relationships with team, manager and department. Often goes beyond the basic requirements and takes on initiatives that clearly add value. Often leverages new ideas; promotes new ways of looking at problems and processes.
• Level of Decision Making: Some decision-making authority on daily work assignments. Seeks advice from those who've solved similar problems. Probes all fruitful sources for answers and thinks 'outside the box' to find options. Possess objective analytical problem-solving skills. Requires relatively little direction to get the job done.
• Individual/Customer Impact: Decisions and actions have a high impact on the success of the team, department, business line and/or client. Scope of work has a high impact on team, business unit, department and/or processes. Willingness to go above and beyond the minimum requirements to ensure a positive customer experience. Often searches for ways to improve the customer experience.
• Communication: Exceptionally skilled in verbal and written form as appropriate for the needs of the audience. Demonstrated ability to craft written correspondence that conveys messages that cannot be misinterpreted.
• Technical Proficiency: Demonstrate advanced computer and software skills necessary for job function; ability to manipulate data to create specific reports if needed. Attention to detail is crucial.

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