Veterans Service Officer

• Location 15193 Highway 119, Black Hawk, CO 80422, United States
• Base Pay $21.15 - $29.61 / Hour
• Job Category Veteran Services
• Employee Type PT Non-Exempt

Open until filled or a minimum of one week.

Veterans Service Officer

Human Services

Human Services Director

NE7 – $21.15 – $29.61

$21.15 – $25.38

Part-Time

Non-Exempt

Human Services Building – 15193 Highway 119, Black Hawk, CO 80422

The Veteran’s Service Officer is responsible for assisting veterans and dependents in obtaining federal and state benefits to which they are entitled. The position is also responsible for consultation, claims, coordinating benefits, reports and other assistance to veterans and dependents as required. This position works within broad policy and organizational guidelines, independently plans and implements projects, reports progress of major activities through periodic conferences and meetings.

The Veterans Service Officer is appointed by the County Commissioners for 2-year terms.

The duties listed below are representative of, but do not necessarily include, all the duties and responsibilities that an individual in this position may be called upon to perform.

• Provides assistance to eligible veterans and dependents in obtaining federal and state funds to which they are entitled. These include both service-connected claims and non-service connected benefits claims.
• Consults with veterans and families on other benefits for which they may be entitled, including services provided by the Department of Human Services and other agencies.
• Regularly meets individually with veterans, by phone or in person, to update and provide information on their claims and other services.
• Manage and participate in public information and outreach activities to educate and offer services to veterans; represent the program and makes presentations to various community groups.
• Plans and coordinates regular recognition ceremonies for individual and veterans’ groups in the county.
• Maintain materials pertaining to the statutory rights of veterans provided under state and federal laws.
• Completes required reports for the state.
• Attend training, conferences, and veterans’ organizations seminars to ensure current knowledge of programs/benefits/laws.
• Provide transportation for veterans to appointments at the Veteran’s Affairs Hospital or other sites.
• Completes other assignments relating to veterans’ affairs as requested by the county commissioners and Human Services Director and any duties needed to stabilize an emergency situation.

• Communicate effectively with diverse clientele, including those with physical and developmental disabilities and those experiencing mental health matters to accomplish goals and objectives, including effective written and oral communications in English; and the ability to listen.
• Establish and maintain courteous and effective working relationships with employees, the public and other agencies.
• Work independently without constant supervision.
• Make use of the resources that are specifically provided for veterans, such as support services, programs, or benefits that can aid them in various aspects of their lives.
• Understand, interpret and communicate, policies, procedures and benefits.

• Must be a minimum of 18 years of age.
• Must be a resident of Colorado.
• Must have served in the military with an honorable discharge, be a discharged LGBT veteran, or be an officer released from active duty with the armed forces and placed on inactive duty.
• Ability to exercise professional judgment and organization skills.
• Creativity and ability to remain flexible in a changing environment.
• High degree of ethics and integrity.
• Interest in ensuring County codes are adhered to regardless of personal feelings or relationship associated with individual matters.
• Must possess a valid Colorado Driver's license without any restrictions due to a driving record. Must also be able to drive a County vehicle.

• Must possess strong community interest, while understanding…